Commonly Asked Questions and Answers

Q: How do I apply for a job at Caterpillar?
A: Thank you for your interest in Caterpillar Inc. Caterpillar is now accepting applications via the Internet. Please visit the careers section of our Web site for more information and to apply online.

Q: How do I locate a Dealer?
A: To locate a Cat® dealer, click on 'Find A Dealer' located in the top right corner of every page.

Q: Where can I find information on Cat toys, scale models (die-cast), gifts and apparel?
A: Our Cat.com Gifts & Apparel section, located under the Products section, has information on toys, models, gifts and apparel. To ask a question by e-mail please complete the Caterpillar Merchandise Feedback form.

Q: Where can I get information on Lift Trucks (Forklifts)?
A: Cat® Lift Trucks provides a complete line of durable lift trucks that deliver solutions to even the most challenging material handling applications.

Find your local dealer by visiting http://www.cat-lift.com or by calling 1-800-CAT-LIFT.

Q: How can I find Engine Spec Sheets?
A: Over 500 Specification Sheets for various Cat engine ranges and located at the Cat Engine Section. From the engine section you may navigate to Marine, Industrial / OEM, Oil & Gas, Power Generation or On-Highway Engines.

Q: Where can I find information on Material Safety Data Sheets (MSDS)?
A: The Maintenance and Support section of our Web site offers MSDS.

Q: Do you have any information regarding Equipment Training?
A: Yes, Caterpillar's Equipment Training Solutions team can provide highly structured training at your job site -- or at our Edwards (Peoria, Illinois) or Tinaja Hills (Green Valley, Arizona) Demonstration and Learning Centers.

Q: How do I report a technical issue with your Web site?
A: For technical issues and problems with our Web site, please view the for viewing.

Q: Do you accept inventions/patents?
A: Thank you for your interest in Caterpillar. However, Caterpillar no longer accepts or reviews proposals disclosed to us in this manner.

Q: Do you have any general information about Caterpillar available for download?
A: You may download our fact sheet in PDF format or request material via traditional mail or through our Contact page.

Q: Is your Product Line brochure available to download?
A: You may download the product line brochure online in PDF format or request material via traditional mail or through our Contact page.

Q: Is the Annual Report available online?
A: To see a listing of annual reports available for download, both past and present, visit the Caterpillar Inc. archive.

Q: Who do I contact about Retirement/Pension questions?
A: For retirement or pension questions please contact:

HR Services Center - Americas
Phone Support: 7 a.m. - 5 p.m. Monday - Friday
Toll Free 1-800-447-6434
Email Support: 24 hours 7 days per week (email responses within 48 hours)
HR_Service_Center@cat.com

Q: Where can I find and receive authorization to use the Caterpillar logo or a Caterpillar photo?
A: Since the Cat and Caterpillar logo are registered trademarks of Caterpillar, written authorization must be granted before any third parties can use our logo. Please complete and submit the :

Q: How can I learn more about Caterpillar and sustainable development? Does Caterpillar publish an Environment, Health & Safety or Corporate Citizenship Report?
A: Yes, Caterpillar publishes a Sustainability Report. You can download it in PDF format in the Sustainability Report section.

 

Cat Products & Services

The Cat equipment product line, consists of more than 300 products for the construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and has a wide offering of related services.

About Caterpillar Inc.

Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

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