Frequently Asked Questions

Course Fees
Payment is required to hold the attendee's seat in the class. Fees can be paid by VISA, Mastercard or check.

Fees do not include hotel accommodations. Attendee is responsible for their hotel charges.

Cancelation
Cancelation fees will apply as follows:

• 16-30 days = 25%
• 8-15 days or less = 50%
• 7 days or less = 100%

Class: Attendees are responsible for canceling their classroom space with Caterpillar, Denice Wojack at 763-315-5510. Please do so immediately as there may be individuals on a waiting list for the course.

Hotel: Attendees are responsible for canceling their hotel reservations directly with the hotel.

Acknowledgement Letter
An acknowledgment letter can be expected upon your registration.

Confirmation Letter
This letter states who is registered for the class at your company. The letter also includes detailed information about hotels, transportation, course information, and cancellation policy. Once you receive this letter, you can book your airline tickets.

Hotel
Fees do not include hotel accommodations.

Attendees are responsible for their own hotel reservations and charges. The confirmation letter will include a list of recommended hotels in the area.

Transportation
Do not purchase airline tickets until a confirmation letter has been received. Caterpillar does not reimburse attendees for airline tickets for canceled or rescheduled classes.

Attendees are responsible for their transportation to and from the Training Center. Directions will be included with the confirmation letter.

Food
Morning refreshments and lunch are provided at the Training Center. Attendees are on their own for the evening meal.

Attire
Work clothes and a jacket are recommended. Steel-toed shoes and safety glasses are recommended but not required.

Additional Questions
If you have further questions, please contact: Denice Wojack, Caterpillar Paving Products Inc., (763) 315-5510, Cat_MPLS_Training@cat.com.

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