Cat® Concierge Servce

With Cat Concierge Service, Cat powered yacht customers get direct, one-call access to a team of Cat marine power experts. We work directly with builders to help new and existing customers take advantage of the wealth of technical skill, knowledge and understanding shared by our experts and the Cat dealer network—no matter where or when they encounter trouble. This means prompt scheduling, quick answers and a direct factory line for any customer inquiries.

The Cat Concierge Service program was developed using actual customer expectations, and we pride ourselves on providing everything our customers need to have the best pleasure craft experience possible.

  • 24/7 coverage by Cat marine engine professionals 
  • First owners receive a free 2.5-hour per engine First Owner Sea Trial and orientation
  • Prompt scheduling and service from Caterpillar-trained technicians
  • Coverage for new yachts for up to 10 years

To learn more about how Cat Concierge Service can help you keep your yacht running smoothly, download our brochure or contact your dealer.

Download PDF


Cat Concierge Helps Keep Luxury Yacht's Charter Business Afloat

Concierge

When the Cat engine powering Pacific Wave started having intermittent electrical issues, the Cat Concierge team stepped in to keep the luxury yacht's charter business up and running.

Learn More

Recreational Engines

Continual advancements in electronic engine technology mean Cat®pleasure craft engines satisfy worldwide emissions regulations and still deliver a surge of adrenaline whenever and wherever required.

Learn More