A - You will first have to register your e-mail address. Please follow the instructions for New E-mail Address Registration Process for further details.
A - Yes, if you receive an encrypted e-mail from Caterpillar to a different e-mail account that hasn't been registered you will need to go through the New E-mail Address Registration Process
A - Messages such as those above may indicate an issue with the security settings at your site, and the security settings in your web browser may need to be modified for you to open the encrypted e-mail. For Internet Explorer 6, use the following instructions to modify the security settings to add https://securepost.cat.com as a trusted site:
A - Go to the 'Forgot My Password' link to reset your password.
A - Yes. When viewing the encrypted e-mail message there will be a Reply button. After you click on the reply button you will see a location to type your response.
A - Yes, logon to https://securepost.cat.com to compose an encrypted message and send it to a Caterpillar employee's internet e-mail address.