The first thing you notice when stepping onto the Direct Scaffold Supply (DSS) facility is the size. It stands at an impressive 180,000 sq. ft. with 20 ft. ceilings and over 17 acres of outside storage space – with each area offering different terrain. For decades, DSS, based in Houston, Texas, has been the go-to source for event production equipment. They manufacture the industry’s widest variety of complete scaffolding systems and accessory parts at their facility.
DSS has the ability to load and ship over 25 truckloads and over 500 tons of material per day. Operations Manager Everado Valdez explains, “Direct Scaffold Supply services pretty much the biggest customers here throughout the United States. On a busy day, we can load up to 40 eighteen-wheelers a day.”
A heavy-duty application, DSS needs lift trucks that are built with power. “We had a lot of issues with other brands because we run these (forklifts) very hard – 5,000-10,000 lbs. of material all the time,” says Bobby Frederick, owner of DSS.
The forklifts that DSS operate need to be powerful, but fast too. With a facility as large as they have, forklift operators need to move quickly and safely across the yard to keep up with the business’ demands. Lifting 5,000-10,000 lbs. of material nonstop, DSS relies on the Cat GP25N IC pneumatic tire lift trucks to keep their operation moving – all day, every day.
“The two features I love about the (forklift) are speed and power,” says one of DSS’ lift truck operators, Matthew Valdes. “Speed to get from point A to point B, and power to be able to pick-up our heavy material.”
When DSS chose Cat lift trucks, operator comfort was a major consideration. Gary Davis, one of DSS’ owners says, “One of the first comments that were made when we got the (new Cat forklifts) in was that it’s totally different than the rest of the (forklifts). It just adds more security and the operator himself feels better inside the machine.” Davis continues, “The big thing about driving a machine like that for 8 or 10 hours a day is the fatigue; the way it wears on your body as an operator. When (Cat Lift Trucks) came out with this (forklift), with the comforts and all the things they had in it, we removed the fatigue issue.”
DSS is committed to quality and safety in every step of their manufacturing process, including how they move their product. Recognizing these features in Cat lift trucks was a contributing factor in the purchase decision. “I would most definitely recommend (Cat lift trucks) to other distributors and warehouses. All they have to do is try them; they stand on their own. They’re reliable, and in the end, all that equates to saving money,” says Davis.