962M (TIER 4/STAGE IV) (2017)

< Back

Financing & Insurance
See our Current Offers
View Product Downloads
Yes, I would like to receive future marketing communications (such as email) from Caterpillar Inc., its affiliates and subsidiaries worldwide and the Caterpillar dealer network. Regardless of whether you decide to receive these marketing communications, Caterpillar will continue to send service/transactional messages, including those that have to do with any accounts that you may have with us.

Overview

The new 962M Wheel Loader, with the 2017 product update, applies proven technologies systematically and strategically to meet your high expectations for reliability, productivity, fuel efficiency, and long service life. Meets U.S. EPA Tier 4 Final and EU Stage IV emission standards.

Engine

Units:
Net Power - ISO 9249 250.0 hp 186.0 kW Less
Engine Model Cat C7.1 ACERT Cat C7.1 ACERT Less
Displacement 428.0 in3 7.0 L Less
Maximum Power @ 2,100 rpm – SAE J1995 271.0 hp 202.0 kW Less
Maximum Power @ 2,100 rpm – ISO 14396 269.0 hp 201.0 kW Less
Maximum Power @ 2,100 rpm – ISO 14396 (metric) 273.0 hp 201.0 kW Less
Maximum Net Power @ 2,100 rpm – SAE J1349 250.0 hp 186.0 kW Less
Maximum Net Power @ 2,100 rpm – ISO 9249 250.0 hp 186.0 kW Less
Maximum Net Power @ 2,100 rpm – ISO 9249 (metric) 253.0 hp 186.0 kW Less
Peak Gross Torque (1,350 rpm) – SAE J1995 921.0 lbf-ft 1249.0 N·m Less
Peak Gross Torque (1,350 rpm) – ISO 14396 918.0 lbf-ft 1245.0 N·m Less
Maximum Net Torque (1,350 rpm) 865.0 lbf-ft 1172.0 N·m Less
Note The air conditioning system on this machine contains the fluorinated greenhouse gas refrigerant R134a (Global Warming Potential = 1430). The system contains 1.6 kg of refrigerant which has a CO2 equivalent of 2.288 metric tonnes. The air conditioning system on this machine contains the fluorinated greenhouse gas refrigerant R134a (Global Warming Potential = 1430). The system contains 1.6 kg of refrigerant which has a CO2 equivalent of 2.288 metric tonnes. Less

Weights

Operating Weight 44591.0 lb 20226.0 kg Less
Note Weight based on a machine configuration with Michelin 23.5R25 XHA2 L3 radial tires, full fluids, operator, standard counterweight, cold start, roading fenders, Product Link™, manual diff lock/open axles (front/rear), power train guard, secondary steering, sound suppression and a 3.3 m3 (4.3 yd3) general purpose bucket with BOCE. Weight based on a machine configuration with Michelin 23.5R25 XHA2 L3 radial tires, full fluids, operator, standard counterweight, cold start, roading fenders, Product Link™, manual diff lock/open axles (front/rear), power train guard, secondary steering, sound suppression and a 3.3 m3 (4.3 yd3) general purpose bucket with BOCE. Less

Buckets

Bucket Capacities 2.5-9.2 m³ (3.3-12.0 yd³) 2.5-9.2 m³ (3.3-12.0 yd³) Less

Operating Specifications

Breakout Force 42489.0 lbf 189.0 kN Less
Static Tipping Load – Full 40° Turn – with Tire Deflection 25814.0 lb 11709.0 kg Less
Static Tipping Load – Full 40° Turn – No Tire Deflection 27494.0 lb 12471.0 kg Less
Note For a machine configuration as defined under “Weight.” For a machine configuration as defined under “Weight.” Less
Note Full compliance to ISO 143971:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing. Full compliance to ISO 143971:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing. Less

Transmission

Forward 1 4.3 mph 6.9 km/h Less
Forward 2 7.5 mph 12.0 km/h Less
Forward 3 12.0 mph 19.3 km/h Less
Forward 4 16.0 mph 25.7 km/h Less
Reverse 1 4.3 mph 6.9 km/h Less
Reverse 2 7.5 mph 12.0 km/h Less
Reverse 3 16.0 mph 25.7 km/h Less
Forward 5 24.5 mph 39.5 km/h Less
Note Maximum travel speed in standard vehicle with empty bucket and standard L3 tires with 787 mm (31 in) roll radius. Maximum travel speed in standard vehicle with empty bucket and standard L3 tires with 787 mm (31 in) roll radius. Less

Hydraulic System

Hydraulic Cycle Time – Total 8.9 Seconds 8.9 Seconds Less
Implement Pump Type Variable Axial Piston Variable Axial Piston Less
Implement System: Maximum Pump Output (2,150 rpm) 76.0 gal/min 286.0 L/min Less
Implement System: Maximum Operating Pressure 4250.0 psi 29300.0 kPa Less

Service Refill Capacities

Fuel Tank 72.6 gal 275.0 L Less
DEF Tank 4.2 gal 16.0 L Less
Cooling System 15.6 gal 59.0 L Less
Crankcase 5.8 gal 22.0 L Less
Transmission 11.4 gal 43.0 L Less
Differentials and Final Drives – Front 11.4 gal 43.0 L Less
Differentials and Final Drives – Rear 11.4 gal 43.0 L Less
Hydraulic Tank 33.0 gal 125.0 L Less

Sound

With Cooling Fan Speed at Maximum Value: Operator Sound Pressure Level (ISO 6396:2008) 70.0 dB(A) 70.0 dB(A) Less
With Cooling Fan Speed at Maximum Value: Exterior Sound Power Level (ISO 6395:2008) 107.0 dB(A) 107.0 dB(A) Less
With Cooling Fan Speed at Maximum Value: Exterior Sound Pressure Level (SAE J88:2013) 75 dB(A)* 75 dB(A)* Less
Note *Distance of 15 m (49.2 ft), moving forward in second gear ratio. *Distance of 15 m (49.2 ft), moving forward in second gear ratio. Less
With Cooling Fan Speed at 70% of Maximum Value**: Operator Sound Pressure Level (ISO 6396:2008) 69.0 dB(A) 69.0 dB(A) Less
With Cooling Fan Speed at 70% of Maximum Value**: Exterior Sound Power Level (ISO 6395:2008) 104 LWA*** 104 LWA*** Less
Note **For machines in European Union countries and in countries that adopt the “EU Directives.” **For machines in European Union countries and in countries that adopt the “EU Directives.” Less
Note ***European Union Directive “2000/14/EC” as amended by “2005/88/EC.” ***European Union Directive “2000/14/EC” as amended by “2005/88/EC.” Less

Bucket Capacities

Bucket Range 2.5-9.2 m³ (3.3-12.0 yd³) 2.5-9.2 m³ (3.3-12.0 yd³) Less

Dimensions – Standard Lift

Height to Top of Hood 8.83 ft 2694.0 mm Less
Height to Top of Exhaust Pipe 11.17 ft 3411.0 mm Less
Height to Top of ROPS 11.33 ft 3447.0 mm Less
Ground Clearance 1.17 ft 364.0 mm Less
Center Line of Rear Axle to Edge of Counterweight 7.08 ft 2147.0 mm Less
Center Line of Rear Axle to Hitch 5.5 ft 1675.0 mm Less
Wheelbase 11.0 ft 3350.0 mm Less
Overall Length (without bucket) 23.75 ft 7228.0 mm Less
Hinge Pin Height at Carry Height 2.17 ft 669.0 mm Less
Hinge Pin Height at Maximum Lift 13.92 ft 4235.0 mm Less
Lift Arm Clearance at Maximum Lift 11.33 ft 3477.0 mm Less
Rack Back at Maximum Lift 59 degrees 59 degrees Less
Rack Back at Carry Height 49 degrees 49 degrees Less
Rack Back at Ground 37 degrees 37 degrees Less
Maximum Width over Tires (loaded) 9.25 ft 2824.0 mm Less
Tread Width 7.0 ft 2140.0 mm Less
Note All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires. All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires. Less

Dimensions – High Lift

Height to Top of Hood 8.83 ft 2691.0 mm Less
Height to Top of Exhaust Pipe 11.17 ft 3408.0 mm Less
Height to Top of ROPS 11.33 ft 3444.0 mm Less
Ground Clearance 1.17 ft 361.0 mm Less
Center Line of Rear Axle to Edge of Counterweight 7.08 ft 2147.0 mm Less
Center Line of Rear Axle to Hitch 5.5 ft 1675.0 mm Less
Wheelbase 11.0 ft 3350.0 mm Less
Overall Length (without bucket) 23.75 ft 7228.0 mm Less
Hinge Pin Height at Carry Height 2.58 ft 779.0 mm Less
Hinge Pin Height at Maximum Lift 14.83 ft 4524.0 mm Less
Lift Arm Clearance at Maximum Lift 11.83 ft 3631.0 mm Less
Rack Back at Maximum Lift 59 degrees 59 degrees Less
Rack Back at Carry Height 49 degrees 49 degrees Less
Rack Back at Ground 37 degrees 37 degrees Less
Maximum Width over Tires (loaded) 9.25 ft 2824.0 mm Less
Tread Width 7.0 ft 2140.0 mm Less
Note All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires. All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires. Less

Reliability

  • Cat® C7.1 ACERT™ engine and automatic Cat Regeneration System offers increased power density with a combination of proven electronic, fuel and air systems.
  • Utilizing rigorous component design and machine validation processes results in unmatched reliability, durability and high uptime.

Durability

  • Tough countershaft powershift transmission and axles handle extreme applications.
  • Full flow hydraulic filtration system with additional loop filtration improves hydraulic system robustness and component life.

Productivity

  • Engine power increased by approximately 11% improves machine performance and response (compared to H Series).
  • Lock-up clutch torque converter, combined with lock-to-lock shifting, delivers smooth shifts, fast acceleration and speed on grade.
  • Optimized Z-bar linkage provides high breakout force at ground level along with excellent –0°/+5° parallelism for precise work tool control.
  • Easy-to-load Performance Series Buckets feature a wider mouth and curved side plates that improve material retention (fill factor) and decrease cycle times.
  • On-the-go disc-type front manual differential locks (front and rear fully automatic option).
  • Optional auxiliary counterweight option offers slightly higher payload capability for loose aggregate rehandling.*
*Optional configurations and equipment may vary from region to region and requires conformance to Caterpillar payload policy. Consult your dealer or Caterpillar representative for details.

Fuel Efficiency

  • Up to 10% more fuel efficient than K Series and up to 25% more fuel efficient than H Series loaders.**
  • Power dense ACERT engine burns less fuel by providing power and torque when needed.
  • Standard productive Economy Mode provides maximum fuel savings with minimal productivity impact.
**Actual results may vary based on factors such as, but not limited to, machine configuration, operator technique, machine application, climate, etc.

Ease of Operation

  • Best-in-class operator environment provides unmatched comfort, visibility, and efficiency.
  • Steering wheel (E-H joystick steering option).
  • Intuitive, ergonomic controls and touch screen multifunction display keep operators focused on their work.
  • Ride control system with dual accumulators provides excellent ride quality and lowers cab vibrations.

Safety

  • Excellent cab access with wide door, remote door opening option and stair-like steps.
  • Floor to ceiling windshield, large mirrors with integrated spot mirrors and rear vision camera provide industry leading all-around visibility.

Serviceability

  • One-piece tilting hood with side and rear doors; hydraulic and electrical service centers make access fast and easy.
  • Safe, ground level access to fuel fill and daily maintenance points means less servicing time is required.
  • Optional, fully integrated Cat Autolube system provides full lube system monitoring and diagnostic test visibility.

Cat Connect Technology

  • Monitor, manage and enhance job site operations.
  • Cat LINK Technologies: VisionLink® enables owners to access data wirelessly to monitor machine health, utilization and location.
  • Cat DETECT Technologies: Integrated rear vision camera enhances visibility behind machine to help operators work safely. Optional Cat Rear Object Detection increases operator awareness of the working environment which enhances site safety.
  • Cat PAYLOAD Technologies: Optional Cat Production Measurement 2.0 brings simple and accurate on-the-go payload scale allowing operators to deliver exact loads and work more efficiently. Advanced Productivity subscription provides comprehensive actionable information to help you manage and improve the productivity and profitability of your operations.