Reviewing oil samples for a Fleet Monitoring Center user, a condition monitoring advisor discovered that oil of the wrong grade was being used in certain machines — a mistake that can lead to increased wear and reduced component life over time. He alerted the customer, who responded that the machines had been filled from the correct oil tank. The advisor recommended sampling the tank, which revealed that the oil supplier had filled the customer’s bulk tanks with the wrong grade of oil. The customer corrected the problem and now samples oil on delivery to make sure it’s both correct and uncontaminated.
A customer operating a truck fleet wasn’t achieving desired production levels and planned to purchase more trucks. A condition monitoring advisor in the Fleet Monitoring Center reviewed payload data and discovered the existing trucks were only being loaded to 60 percent capacity. Instead of spending a lot of money on new trucks, the customer spent a little time training operators to load the current fleet fully. In a similar situation, another customer was using three trucks to move material. Telematics data indicated only two trucks were required for the work. The customer reassigned the third truck to another job without no loss in production.
A customer who was NOT using condition monitoring services had a dozer fail at 7,200 hours — about half its expected service life. After the failure, our advisor reviewed the machine’s electronic data and found numerous engine over-speed alarms. Photos of the damage also revealed a lack of valve maintenance. We alerted the customer that the combination of these two issues likely caused the failure. Based on this analysis, the customer decided to enroll in condition monitoring in an effort to prevent future failures.
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