Privacy Policy

Privacy Policy

This privacy notice describes the personal information that we collect from you from this Cat® Technician application (this, "Application") and how that information may be used or disclosed by us.

This policy does not apply to information that we collect through other means (e.g., other websites or other methods such as telephone calls), or to information collected on any other company or third-party site regardless of whether such site links to or is accessible from this Application. You should carefully read the privacy notices of any other websites.

How do we collect personal Information?

Personal information will be voluntarily gathered from you by the use of:

Registration Forms

What personal information do we collect?

User Provided Information

Personal information that will be required for use of this Application include:


Automatically Collected Information

When you visit this Application, it automatically collects the following information about you:

IP Address


Date and Time of use

Operating System Information

Device Information

De-Identified Information

Crash Reports

How do we use this personal information?

Personal information will be passed to the application developer to fulfill your request (e.g., if you request information about a product) then your information will be used for the purpose of sending you the requested information. Additionally, we may contact you to confirm that you received the requested information and to understand if you have any additional questions. Also, we may use your information in a de-identified fashion for legitimate business purposes, including analyzing and reporting on the nature of requests, use of the Application and to make improvements to our Application and materials made available through the Application.

Additionally, we may use and/or disclose your personal information as required by law or regulation, or as requested by government authorities or for the protection of persons or property.

How do we safeguard this information?

We utilize reasonable measures to protect personal information against loss, manipulation, falsification, unauthorized access, or unauthorized disclosure. Due to the design of the Internet and networking and computing technologies, we cannot guarantee that communications between you and the Application will be free from unauthorized access by third parties.

Will we disclose this personal information that we collect?

Your personal information will be shared within the Caterpillar Inc. enterprise globally (e.g., its affiliates and subsidiaries worldwide) and disclosed with the applicable Caterpillar dealer(s) in the applicable service region(s). We may disclose your personal information to answer your inquiry or to fulfill the purposes of the Application or to service providers to process the information on Caterpillar Inc.'s behalf. Your personal information will not be disclosed to any third parties. In any case, the disclosure of personal information is only to those with a legitimate business reason to access the information. Notwithstanding the above disclosures, we will disclose personal information when required or permitted by law or according to relevant corporate policies.

Your Consent

By providing personal information to us, you consent to the collection and use of the personal information in accordance with the purposes described in this privacy notice. Since this service is available to individuals in a variety of global locations, you are also consenting to transferring your personal information to countries or jurisdictions that may not provide the same level of data protection as the legal jurisdiction in which you are located.


We do not want to collect or maintain information from those under the age of 13. No part of our Application is structured to attract anyone under the age of 13. By using our Application, you represent that you are not less than 13 years of age.

Where can I obtain further information about this privacy notice?

To make a request to access, update or delete your personal information (including to opt-out of future advertising, marketing or opinion poll communications from Caterpillar), or for additional information about this privacy notice, please contact us at:

Caterpillar Inc.
Attn: Cat Technician application owner
501 SW Jefferson Ave
Peoria, IL 61630-2224


Or you may contact Caterpillar's Office of Business Practices at or by calling +1 (800)-300-7898.

What Happens if this Privacy Policy Changes?

We reserve the right to amend this privacy notice. If we update or change this privacy notice, the changes will be made on this page. Your use of the Application following the posting of changes to this privacy notice will demonstrate your acceptance of those changes.

Last Revised: 10/3/2016

Cookie Disclosure


When you visit this Application we will send you a cookie. A cookie stores a small data file on your computer. This file enables us to recognize you each time you visit us. Cookies help us in many ways, for example, by saving your region and language preference and for purposes of collecting non-personal data.

If you do not allow this website to use cookies, then certain features or sections of the Application may not be available to you or may not function as expected. Cookies can also be removed or blocked by following the help directions in your browser.

Browser Settings

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

Internet Advertising

We use cookies, web beacons (also known as action tags or single-pixel gifs), and other technologies (collectively, "cookies"). Cookies enable us to learn about what content you see, what ads you click, and other actions you take on this Application and other sites. This allows us to provide you with more useful and relevant content. We do not associate your interaction with unaffiliated sites with your identity. We do not provide any personal information to advertisers or to third party sites that display our interest-based ads.


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