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Dealer Product Support

It’s important for you to have access to quick response whether you need long-term contingency power or power right away. That’s why our experts are waiting for your call in 1,600 global dealer network locations. They’re ready to assess your situation and help you design a system to comply with safety and code requirements, delivering and installing equipment, providing technical support and serving, and maintaining your projects right down to supplying fuel.

 

Design Assistance

You need your operation to run as efficiently as possible. Your Cat® dealer has a variety of tools and technologies to help you design a customized package that can lower your owning and operating costs.

 

Rental Power

When you need a rental power unit for an emergency or planned downtime, your Cat dealer is ready to help you with smart solutions.

We can immediately:

  • Outfit your system
  • Deliver it with all the ancillary equipment included
  • Provide the connection and fuel
  • Provide start-up service
  • Provide service and maintenance
  • Remain on-site when necessary
  • Provide support when necessary

 

Parts Identification 

Having the right part is crucial to keep your generator set running. Your Cat dealer has 24-hour system access to the parts technical support team to find exactly what you need.

 

Maintenance & Service

Our goal is to give you all the support, materials, and knowledge to keep your systems working at peak performance. Your dealers and technicians also help you reduce operating costs and lower risk with labor, regulatory, and safety management.

 

Trained Service Technicians

Working for a Cat dealer means working with the best in the business. Our technicians are highly skilled professionals in a high-tech, hands-on, team environment. Ongoing training produces quality people who are dedicated and committed to excellence. Dealer service technicians are available across the globe, to make sure your investment (and your business) stays up and running. 

For more information, contact your Cat dealer.

 

Gen sets provide temporary power for the USS Midway museum

With a power system designed to provide temporary electricity for an 11-day span, the USS Midway was able to upgrade its entire electrical infrastructure without having to close to the public for a single day. As a trusted solutions provider, Hawthorne also provided 25 ekW and 35 ekW rental generator sets to various parts of the ship at four other special events throughout the year.

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Precision Sizing at Your Fingertips.

Caterpillar Electric Power is excited to introduce you to our latest generator set sizing software, Cat® Electric Power SpecSizer.

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