extended service coverage

Extended Service Coverage

Coverage without interruption.  

Spend less time managing your equipment and more time running your business with options to protect you against unexpected repair costs. Whether you have prime or standby applications or other Cat® electric power products, such as ATS or Switchgear, we have programs to help protect your investment and budget for unplanned/unscheduled repairs. Depending on your needs and the application, choose between a variety of coverage options.

You count on Cat® electric power for reliability and long service life, and we offer the coverage to meet and exceed your expectations. Extended Service Coverage (ESC) for new, used and overhauled equipment protects your investment and your peace of mind. Choosing coverage is as simple as following these four steps:

1. Choose From a Variety of Coverage Options

Pick the extended protection option that fits your situation.

  • NEW ESC: Coverage for electric power prime and rental generator sets is available in 24- to 60-month terms, in 12-month increments, if purchased before the end of your original factory warranty.
  • ADVANTAGE ESC: Coverage is available after the end of the original factory warranty period and before the first overhaul. Your power system is eligible once it passes a qualifying inspection performed by an authorized Cat dealer in accordance with the Advantage Certification Inspection Worksheet. 
  • OVERHAUL ESC: Coverage is available in 12- to 60-month terms, in 12-month increments. Your prime or rental generator set is eligible once a qualifying overhaul has been completed by an authorized Cat dealer in accordance with the Overhaul ESC Checklist.

2. Identify Your Coverage Needs

Identify the age and current operating hours of your engine or generator set since delivery or overhaul.

Then calculate your annual hours of use and choose the ESC coverage that best fits your needs. 

3. Choose Your Coverage Level

Choose from our Platinum and Platinum Plus coverage levels to get the protection you need.

Platinum Plus coverage covers all components covered by Platinum coverage plus controls, displays, and additional Cat components, having a Cat part number, installed by an authorized dealer, and approved using the Platinum Plus Additional Coverage Component List and Approval Verification form. 

4. Purchase and Register Your ESC

Finally, work with your local Cat dealer to complete the process—and get the protection and peace of mind you deserve.

 


EXTENDED SERVICE COVERAGE (ESC) – Switchgear, ATS, EPIC

EXTENDED SERVICE COVERAGE (ESC) – Switchgear, ATS, EPIC

With Caterpillar ESC you get service coverage that’s as durable and long lasting as your Cat equipment – so you can spend less time managing maintenance and more time running your business.

VIEW BROCHURE

Extended Service Coverage (ESC) – GENERATOR SETS & ELECTRIC POWER SYSTEMS

GENERATOR SETS & ELECTRIC POWER SYSTEMS

Your operation depends on reliable power. It also depends on reliable protection. Cat Financial offers service coverage that’s just durable long lasting to protect your investment and your peace of mind.

VIEW BROCHURE

Extended Service Coverage (ESC) – ELECTRIC POWER PRIME GENERATOR SETS

GENERATOR SETS & ELECTRIC POWER SYSTEMS

Not all power systems have identical needs. Choose the best coverage option for your prime generator set with Extended Service Coverage to protect your equipment and get the peace of mind you deserve.

VIEW BROCHURE

Extended Service Coverage (ESC) – ELECTRIC POWER STANDBY GENERATOR SETS

GENERATOR SETS & ELECTRIC POWER SYSTEMS

When the power goes out, your business needs a backup power system that performs. Protect your assets and get the best coverage for your business by exploring our Extended Service Coverage options for your new, used, or overhauled standby generator sets.

VIEW BROCHURE

Product Support

product support

From maintenance and parts to financing and training, we’re committed to help you control and manage costs, manage risk, and safeguard your operation.

view product support page

electric power generation

electric power generation

Caterpillar offers the industry’s widest range of electric power products. The Caterpillar Electric Power team will work directly with you for the life of your power system – from configuration to installation to operation.

view electric power generation page
Cat® Connect for Electric Power

Cat® Connect for Electric Power

Learn More
Tap Into Industry Information

Tap Into Industry Information

View Library

Commercial & Industrial Generator Sizing Calculator

Caterpillar Electric Power is excited to introduce you to our latest generator set sizing software, Cat® Electric Power SpecSizer.

Learn More

Electric Power Social Media

Check out the Cat® Electric Power social media page for the latest news, preventive maintenance tips, and product and show announcements.

Learn More

Cat® Dealers Make the Difference

Your Cat dealer is committed to maximizing your success, helping you get the most out of your operations with site-level solutions, service and support.

Connect with your dealer today

Electric Power Newsletter

Get the latest information on Cat® products and industry topics focused on helping you get the most from your investment.

Sign Up

Electric Power News

Read the latest electric power news and articles relating to Cat electric power products by people in the know, on topics that matter to your business.

Read More