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Cat Concerige Service
Cat Concerige Service

CAT® CONCIERGE SERVICE

With Cat® Concierge Service, Cat powered yacht customers get direct, one-call access to a team of Cat marine power experts. We work directly with builders to help new and existing customers take advantage of the wealth of technical skill, knowledge and understanding shared by our experts and the Cat dealer network—no matter where or when they encounter trouble. This means prompt scheduling, quick answers and a direct factory line for any customer inquiries.

The Cat Concierge Service program was developed using actual customer expectations, and we pride ourselves on providing everything our customers need to have the best pleasure craft experience possible.

  • 24/7 coverage by Cat marine engine professionals 
  • First owners receive a free 2.5-hour per engine First Owner Sea Trial and orientation
  • Prompt scheduling and service from Caterpillar trained technicians
  • Coverage for new yachts for up to 10 years

To learn more about how Cat Concierge Service can help you keep your yacht running smoothly, download our brochure or contact your dealer.

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HARGRAVE CUSTOM YACHTS ON THE CAT CONCIERGE PROGRAM

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"They will do all the legwork for you if you need some service." Hargrave Yacht Captains discuss their experience with Cat Concierge.

Hargrave Yachts

CAT CONCIERGE SERVES AS “SAFE HAVEN” FOR LUXURY YACHT EXPERIENCING ENGINE TROUBLE

Cat Concierge sprang into action to help the crew of PASSION address an engine issue, getting the luxury motor yacht back to sea quickly and safely in time for its next charter.

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Behind the Iron
Behind the Iron

Cat Concierge Helps Keep Luxury Yacht's Charter Business Afloat

When the Cat engine powering Pacific Wave started having intermittent electrical issues, the Cat Concierge team stepped in to keep the luxury yacht's charter business up and running.

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Cat Concierge Helps Keep Luxury Yacht's Charter Business Afloat
Cat Concierge Helps Keep Luxury Yacht's Charter Business Afloat

CAT® CONCIERGE PROVIDES WORLD-CLASS CUSTOMER SUPPORT

Yacht Vava was disabled by a faulty portside generator set just days before an important voyage. Fortunately, Vava was covered by Cat Concierge.

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CAT® CONCIERGE PROVIDES WORLD-CLASS CUSTOMER SUPPORT
CAT® CONCIERGE PROVIDES WORLD-CLASS CUSTOMER SUPPORT

CAT® CONCIERGE: UNPARALLED GLOBAL SUPPORT WHEN YOU NEED IT

Whether scheduling a routine oil change or initiating an engine overhaul, Cat Concierge continues to be the service customers rely on to meet all their Caterpillar support needs wherever they are in the world.

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Cat Concierge
Cat Concierge

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Marine Power Solutions Guide

Get the detailed specifications of Caterpillar Marine solutions needed for your projects right at your fingertips.

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Ratings Guide Booklet
Ratings Guide Booklet

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