More than 550 miners, Cat® dealers and Caterpillar staff gathered recently for the company’s first-ever Global Mining and Technology Forum. The forum brought customers from 24 countries to Tucson, Arizona, USA, where they heard presentations, attended classroom sessions, saw equipment demonstrations and networked with dealers, Caterpillar subject matter experts and each other.
Caterpillar has hosted many mining forums over the last few decades, and technology-specific programs have been popular events for several years. The 2019 Global Mining and Technology Forum was the first time this entire group of Caterpillar experts got together to provide a unified program for their mining customers.
“I wondered how effective and informative the forum would be with the integration of technology along with operations and maintenance, and I have to say Caterpillar knocked it out of the park,” said Tony Araquistain, a mining sales representative from dealer Cashman Equipment who has attended a number of mining forums. “Sessions were informative and well-timed, and everything was well-placed. My clients were favorably impressed — and given all that was covered and what needed to be covered, I think this was about the best one I have attended.”
This comprehensive program was focused on cost per ton and targeted at operational levels at the mine: production, maintenance and technology. The goal of every session and every presentation was to help miners find ways to lower their costs while providing the raw materials on which the world depends.