EPP Benefits
- Buy and operate used equipment with confidence, knowing defects in material and workmanship will be covered.
- Prolong the productive life of your used equipment with expert repairs that keep machines performing at original specifications.
- Make sure repairs are done right the first time with factory trained technicians using genuine Cat parts.
- Plan with confidence as you can better predict service and maintenance costs.
Why EPP?
- COMPREHENSIVE COVERAGE: EPP provides valuable protection for mechanical breakdowns beyond the expiration of your original factory warranty period, helping you manage major repair costs.
- LOCAL EXPERTISE: Trained technicians at more than 2,500 Caterpillar authorized service locations have the experience, training and tools to repair your Cat equipment quickly and accurately.
- PEACE OF MIND: A major failure can threaten your profitability or even viability. EPP helps you manage risk and protect your livelihood.
Understand Your Responsibilities
To qualify for coverage under an EPP, you need to:
- Operate your equipment according to the Cat Operation & Maintenance Manual (OMM) (e.g., no improper fuel use).
- Ensure recommended preventive maintenance is performed at intervals specified in the OMM.
- Provide proof of preventive maintenance compliance (receipts, copies of work orders and invoices) on request.
- Promptly provide your equipment for repair in the event of a covered failure.
You can count on Cat dealers to perform necessary inspections to confirm eligibility, install parts approved by Caterpillar on covered repairs and validate your enrollment in the program.
Contact Your Local Dealer
Work with your local Cat dealer to get serviced, and receive the protection and assurance you deserve.
