Dealer Support

dealer support

BY THE NUMBERS: CAT® DEALER SUPPORT

Here’s a fact: At some point, a used machine, like any piece of equipment, is likely to break down. Maybe you’ll get lucky and only experience a minor issue versus a major failure — but either way, to get back up and running, you’ll need access to parts, service and repair expertise. That’s why it’s critical to factor in the value of after-sales support when you’re comparing purchase prices.

When you choose Cat® Used equipment, Cat dealer support comes standard — the same industry-best support new Cat equipment owners receive. The numbers speak for themselves:

 

A NETWORK THAT CAN'T BE BEAT

Support is always close at hand when you choose Cat Used equipment. When you add up all the Cat dealer branch stores and service locations worldwide, the number tops 2,155. No one else comes close. Many dealers have dedicated used equipment yards, making it easy for you to shop for exactly what you need — and you can browse inventory online anytime at CatUsed.com.

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PARTS WHEN YOU NEED THEM

You’ll find the vast majority of parts you need available off the shelf at your local Cat dealership. Most of the rest can be shipped to your shop or site by the next day. Many dealers also stock Cat Reman parts, which offer same-as-new quality at a fraction-of-new price, as another affordable alternative for your used machine. You can shop for genuine Cat and Cat Reman parts anytime, anywhere, on Parts.Cat.Com

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EXPERTS AT YOUR SERVICE

Whether you need application, parts, service, technology, financing or insurance support, there’s a Cat dealer expert nearby to help. That includes 59,000 service technicians highly-trained to repair Cat equipment. Don’t have time to bring in your used machine for service? No problem. Cat dealers operate thousands of mobile service and lube trucks to take care of routine maintenance at your location. Plus, most dealers have a dedicated Cat Used team with trained inspectors and market professionals who know the best ways to help you locate, choose and dispose of used equipment. 

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DATA THAT DELIVERS VALUE

Telematics come standard on new Cat machines today, allowing you to keep track of equipment location, operation, health and more. Your dealer can help you connect your telematics-equipped used machines — or retrofit them to include telematics — then work with you to get the maximum value out of your data. It’s a smart way to make decisions that boost productivity, lower costs, simplify maintenance, and improve safety and security in your operation.

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SAMPLING THAT SAVES THOUSANDS

Cat S•O•SSM Services is the world’s largest in-house OEM fluid analysis program. Just provide oil, coolant and fuel samples to your dealer, and we’ll test for excessive wear, contaminated fluids or other unseen issues — then share recommendations you can act on to prevent failures, avoid downtime and potentially save thousands of dollars a year. 

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Used Machines. Good-as-new support.

Don’t go it alone. Choose Cat Used and get the backing of the industry’s best dealer network. Go to cat.com/dealer-locator to find your local Cat dealer. 

 


4 BENEFITS OF CONSIGNMENT

consignment


Less time and effort. More control and options. Plus a broader buyer pool. If you haven’t considered consignment before, it’s time to take a look.

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EXPAND YOUR OPTIONS

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Find quality options in all age and hour ranges — and at multiple price points to fit your budget — with Cat Used equipment.

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