Cat® Customer Value Agreements

Customer Value Agreements
Customer Value Agreements

Construction CVA Options

You’ve got a business to run. And you don’t have time or money to waste. With a Cat® Customer Value Agreement (CVA), you not only protect your equipment and bottom line — but also your peace of mind. Because whether you’re buying a new or used Cat machine or looking to get maximum equipment life out of the one you already have, a CVA ensures it’s easy to own and ready to work. Click below to see which CVA works best for your operation.    

 

 

WHAT'S A CVA?

 

It’s a stress-free ownership plan to help you get the most from your Cat machine. That means genuine Cat parts delivered to you, right on time, for hassle-free maintenance. You get the security of an Equipment Protection Plan (EPP) to avoid unexpected costs for unplanned repairs. Plus, you can monitor the health of your equipment right on your phone. And it’s all rolled into your monthly machine payment for your convenience. Keep the risk low and uptime high — that’s a CVA.

 

 

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hassle-free

 

HASSLE-FREE MAINTENANCE AND OWNERSHIP

with genuine Cat parts delivered right to you, right on schedule for planned maintenance. You get helpful advice, easy parts instructions and eligibility to roll your CVA into one monthly machine payment.

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security

 

SECURITY OF EXPERT DEALER SUPPORT

with Equipment Protection Plans that offer troubleshooting, diagnostics and repairs with genuine Cat parts.

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peace of mind

 

PEACE OF MIND FROM EQUIPMENT HEALTH MANAGEMENT

with easy access through VisionLink® to monitor machine hours, location and key health alerts, and inspection results through Cat Inspect.

 

 

 

 

WHAT YOU NEED TO KNOW ABOUT A CVA

There’s a lot that goes into owning equipment, so there’s a lot that comes with CVAs. Check out these videos to get an overview of what they deliver and hear from customers who reap the benefits.

   

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“The big picture is no downtime.” – Jeff Gatton, Owner

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CVAs are a one-stop solution to hassle-free ownership.

What a Cat® Customer Value Agreement (CVA) Really Means
CVA Overview
Customer Testimonial Image
Cat® Customer Value Agreements | Overview

 

 

 

 

TWO MORE REASONS CVAs ARE A NO-BRAINER

   

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Cat® Customer Value Agreements | Services Commitment

   

OUR SERVICES COMMITMENT MEANS PARTS AND TECHNICIAN AVAILABILITY

 

Parts when promised — or we pay. As part of our Services Commitment in a CVA, your maintenance and common repair parts will be available when you need them. If they’re not, we’ll help cover costs by giving you a Cat Credit for the value of the late part up to $1,000 USD*. Plus, we offer a 2nd day technician response time to fix unplanned repairs, so you can get back to earning. Click the button below to see how it works or watch the video to learn more.

*See your participating dealer for details.

SEE MORE DETAILS

 

 


 

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Certified Maintained

   


CAT CERTIFIED MAINTAINED

 

Cat Certified Maintained means your dealer has performed all required upkeep on time with genuine Cat parts and fluids. The proof? A badge right on your machine — verifying to prospective buyers it’s been maintained to the highest standard by your Cat dealer. Hit the button below to learn more or watch the video to find out how to make your machine Cat Certified Maintained.

LEARN MORE

 

 

 

watch CVA Customer Testimonials

  Don’t take our word for it — hear from customers across the country.Watch Now

 

 

FIND THE RIGHT CVA FOR YOUR OPERATION

 

Did you recently add a new or used Cat machine? Are you considering protection for one machine or multiple pieces of equipment across your operation? Whatever your situation, there’s a CVA to help you get the most out of your equipment investment — and your bottom line. Explore the options below to find what works best for you.

   

ALREADY OWN A CAT MACHINE? GET THE MOST OUT OF IT.

 

You depend on your Cat equipment every day — now depend on a CVA to protect it and make sure it’s ready for any job. And if you work across multiple dealer territories; just ask your dealer about transferable CVAs. See the options below to find a CVA that best fits your operation

 

 

// I want to do my own maintenance
 

// I want dealer maintenance support

BUYING A MACHINE? BUY PEACE OF MIND WITH A CVA

 

Whether you’re buying new equipment or used, have a large fleet or just one machine, there’s a CVA for you. And if you work across multiple dealer territories; just ask your dealer about transferable CVAs. Take a look at the choices below to see what works best for your business.

 

 

// I want to do my own maintenance

// I want dealer maintenance support

//I’m purchasing used Cat equipment

INTERESTED IN CVA COVERAGE FOR YOUR FLEET OR JOBSITE?

 

A Site Performance CVA can help you make your operation more efficient and productive. A smart business choice that improves asset utilization, increases uptime and lowers operating costs, a Site Performance CVA can help you get more value out of every machine.

 

 

// I’m interested in this coverage
 


Do You Work Across Multiple Dealer Territories?

NO PROBLEM. ASK YOUR CAT DEALER ABOUT A SOLUTION FOR A PORTABLE AND TRANSFERABLE CVA.

YOUR DEALER'S RIGHT THIS WAY.

Ready to learn more about CVAs? Reach out to your Cat dealer to get more information about CVAs for your operation.

Connect me with my cat dealer
Dealer Contact
Dealer Contact

The Great Payback Event
*Offer valid from September 1, 2023 – December 31, 2023 on select new Cat® machines sold by participating Cat dealers to customers in the USA or Canada. Purchase must occur during offer period. Offer subject to machine availability and credit approval by Cat Financial. Not all customers will qualify. The offered Cat Customer Value Agreement (CVA) includes 6 maintenance parts kits; S∙O∙SSM; and 36 month VisionLink® Daily. The maintenance parts cover the first 3,000 hours^ (estimated 3 years) of machine utilization. The kit contains one set of parts for regular planned maintenance under normal operating conditions. In some severe applications where maintenance parts need to be replaced more frequently, additional parts will be at customer’s expense. Offer excludes additional maintenance parts, dealer labor, wear parts, and fluids. Offer also includes a 36 month/5000 hour (whichever occurs first) Powertrain, Hydraulics and Technology Equipment Protection Plan (EPP). In some areas, EPP might be sold separately from the CVA. Offer may change without prior notice and cannot be combined with any other offers. Additional terms and conditions may apply. Contact your Cat dealer for details.

Standard Offer: 0.0% for 36 months + up to 500 USD toward a minimum 2yr/1000hr Cat CVA Offer
**Offer of 0% is for a loan term of 36 months, valid from January 1, 2024 through March 31, 2024 on new compact (compact track loaders, compact wheel loaders, micro/mini excavators, skid steer loaders) and small (backhoe loaders, telehandlers, small track type tractors, small wheel loaders) Cat machines sold by participating Cat dealers to customers in the USA or Canada. The credit of up to $500 USD for CVA purchase can only be applied toward the purchase of a qualifying Cat Customer Value Agreement (CVA). Purchases (both machine and CVA) and machine delivery must occur by March 31, 2024. Offer subject to machine availability and credit approval by Cat Financial. Not all customers will qualify. Amount of the CVA credit cannot exceed the price of the qualifying CVA. CVA must be at least 2yr/1000hr and must include 1-year Preventative Maintenance Parts Kit, TA1 annual Inspection, signed CVA contract, and Product LinkTM. Amount of credit towards CVA is the same for all models. Offer may change without prior notice and cannot be combined with any other offers. Additional terms and conditions will apply. Contact your Cat dealer for details.

 

 

CVA OPTIONS FOR YOUR BUSINESS