Customer Value Agreements Hero

Introducing Customer Value Agreements (CVAs).

A Cat® Customer Value Agreement is a hassle-free ownership plan with your convenience in mind. Genuine Cat® Parts deliver when you need them, right to your door, with instructions for hassle-free maintenance. You get the security of an Equipment Protection Plan (EPP) and expert support against unexpected repair costs. You have peace of mind by controlling machine health right through your phone. And it all can be included in your monthly machine payment. It’s one easy plan to leverage Cat value — beyond the machine — to maximize your investment and lower ownership costs. That’s a CVA.

Component Life Statistic Component Life Statistic


with Genuine Cat Parts

Fuel Injector Cost Statistic Fuel Injector Cost Statistic


with Cat Filters

1 Monthly Payment Statistic 1 Monthly Payment Statistic


for your Cat machine & CVA*




Listen to our customers discuss the benefits an agreement brings to their work.


“The big picture is no downtime.” 

– Jeff Gatton, Owner


“It’s a no-brainer. It’ll prove itself.” 

– Chris Johnson, Equipment Manager


“It’s ready to go whenever you’re ready to run the machine.” 

– Joe Calvert, Operator



What Comes in a CVA?

Your Cat dealer can walk you through flexible CVA options: planned maintenance (PM) management according to working hours, whether you do the maintenance or prefer dealer service, amount of EPP coverage and more. Below are the key reasons why you'll find value in a CVA.

Hassle-Free Maintenance

with Genuine Cat Parts delivered right to you, right on schedule for maintenance. Service options are flexible to best suit your operation.

Security of Expert Dealer Support

with EPP offering troubleshooting, diagnostics and repairs with Genuine Cat Parts.

Peace of Mind from Equipment Health Management

with easy access through the Cat App and My.Cat.Com to monitor machine hours, location and key health alerts, and inspection results through Cat Inspect.

Hassle-Free Ownership

from helpful advice, easy parts instructions and eligibility to roll your CVA into one monthly machine payment.

Your Dealer's Right This Way.

Ready to learn more about CVAs? Use this dealer locator to find your Cat dealer. They’re ready when you are to discuss the right CVA for your operation. 

Connect me with my cat Dealer



*Subject to restrictions and availability. Additional terms and conditions may apply. Contact your Cat dealer for more information.