Customer Value Agreements - New Machines


CVA Seal

You can expect certain benefits in any Cat® Customer Value Agreement on a new machine: delivered parts, an Equipment Protection Plan (EPP) and access to machine insights on your phone. Other aspects of CVAs adjust to what your business needs and how your operation works. Explore the benefits and differences across your three CVA options for a new machine. If you're ready to talk more, reach out to your Cat® dealer for advice or information.

Three CVAs for

New Machines.

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The right parts, delivered right on time, to the right place, with the maintenance instructions to help you get the job done right. The Convenience CVA fits operations who handle maintenance in-house, with security that protects you from unexpected costs with an Equipment Protection Plan. Schedule service and order parts, track shipments, manage maintenance events, perform inspections and view repair history, machine insights and results – all from the convenience of your phone. Check out full detail in the Convenience one-sheeter. 

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Convenience CVA Convenience CVA




On-time planned maintenance managed by your Cat dealer. The Performance CVA introduces flexible dealer service so your crew can focus on work that drives revenue. It includes the elements of Convenience., with your planned maintenance events and your EPP for Powertrain+Hydraulics+Technology lasting from three to five years (or number of hours utilized as agreed on with your dealer). Check out more details in the Performance one-sheeter. 

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Performance CVA Performance CVA




Added security with a Premier EPP that provides more comprehensive coverage, plus even more planned maintenance performed by your dealer. The Confidence CVA helps protect your machine investment for up to five years (aligned with working hours). Similar to Performance, this CVA includes delivered parts, dealer service, Cat Fluids and machine insights on your phone. It also adds Condition Monitoring, which tracks machine health and detect upcoming problems or opportunities. Learn more about Confidence in this one-sheeter. 

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Confidence CVA Confidence CVA


Ready for the next step? Your Dealer's one click away.

Research is great — but your dealer knows best when it comes to CVA options. Whether flexible service options or any details to suit your operation, reach out on this form and they’ll be in touch soon. 

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The CVA for Your Cat Certified Used Machine

Trust and confidence are critical when buying used equipment, and a CVA keeps confidence with you throughout Cat Certified Used machine’s life. Check out the details and advantages of adding a CVA to a Cat Certified Used machine.

View the Cat Certified Used CVA
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The CVA to Protect What you Own

If you already own a Cat machine, the lifecycle Extend CVA is the perfect solution. Delivered parts, when and where you need them, can extend your component life and provide you with hassle-free PM management. Helpful machine data and insights are just one click away — available 24/7 from your phone.

View the Extend CVA


*Subject to restrictions and availability. Additional terms and conditions may apply. Contact your Cat dealer for more information.