Customer Support Agreements

The CVA for Your Cat® Certified Used Machine

CVA Seal

When you buy a Cat Certified Used machine, you trust the quality that comes with it, and want longevity for your investment. A Cat® Customer Value Agreement (CVA) provides you with the right parts, delivered right on schedule. Machine insights you can track on your phone. And additional, flexible service options to support your operation. Check out details about the Cat Certified Used CVA and reach out to your dealer for more information.

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Hassle-Free Maintenance

A CVA keeps your machine in top condition, starting with parts delivered on-schedule, right to your door. And they aren’t just any parts. Cat filters can extend component life by up to 50 percent. If you do your own planned maintenance (PMs), get clear PM instructions included with those parts. Or, take advantage of trained dealer service to complete PMs and inspections to ensure your machine’s in healthy condition.

Peace of Mind from Equipment Health Management

Your machine’s more than iron. It’s an investment in your business. There’s no better way to extend machine life and improve uptime than to proactively monitor its health and maintenance. That’s exactly what the Cat Certified Used CVA does. With the Cat App, My.Cat.Com, and Cat Daily subscription, you can track machine hours, location, and more, plus view inspections in Cat Inspect — all from the phone in your hand.

Hassle-Free Ownership

When you buy Cat Certified Used, you have confidence in your machine. A Customer Value Agreement helps maintain the quality of your machine with delivered parts and instructions, machine health insights, and flexible service add-ons. Hassle-free ownership means a healthy machine, with less stress, and more uptime.


Ready for the next step? Your Dealer's one click away.

Whether you’re shopping Used equipment or already own a Cat Certified Used machine, you can talk CVA options with your local Cat dealer. They can walk through different options and plans that may best suit your needs. It’s all about what’s best for your business. Hassle-free ownership’s not far away. 

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In the Market? Shop Cat Certified Used Machines Eligible for a CVA. offers tons of local listings from Cat dealers. Come see the inventory of Cat Certified Used machines that would be eligible for a Customer Value Agreement.





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Three CVA Options for New Machines

When buying a new machine, you have three CVA options that fit different operations. Whether you handle maintenance or prefer to take advantage of dealer service, these CVAs get the most from your new machine and can reduce your owning and operating costs.

View New Machine CVAs
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The CVA to Protect What you Own

If you already own a Cat machine, the lifecycle Extend CVA is the perfect solution. Delivered parts, when and where you need them, can extend your component life and provide you with hassle-free PM management. Helpful machine data and insights are just one click away — available 24/7 from your phone.

View the Extend CVA


*Subject to restrictions and availability. Additional terms and conditions may apply. Contact your Cat dealer for more information.