Level 4: Support


Performing regular and timely maintenance is key to lowering your owning and operating costs. But tracking and performing routine maintenance on a fleet of large, expensive and complex equipment requires time and expertise.

Dealer-delivered services in Level 4: SUPPORT include:

  • Condition monitoring for your fleet, including inspections, S•O•S, electronic data, reports and more
  • On-site Preventive Maintenance services, including parts and labor
  • Proactive, expert monitoring of your fleet

Equipment maintenance and repair services in Level 4: SUPPORT are the best way to ensure your maintenance is performed correctly and on time—from excavators to generators and everything in between.

Contact your dealer to learn more


The main focus for me to switch to Caterpillar machines has been the support that I get from the local Cat dealer… their product knowledge, their spare parts with a Level 4 Equipment Management agreement. They ring me when the machine’s due for service; we can share schedules and a time to get the service done. They come on site, do the service and leave. I don’t have to lift a finger.”

John Lacey
DJD Earthmoving, Australia