Customer Stories

Equipment Changes, But Cat® Support Remains the Same for “Contractor of the Year” Finalist

Times have changed since Brad Phillips first sat in a Cat® machine decades ago. “It was probably a little D4,” recalls the vice president of Phillips Companies’ Excavation Division and a finalist for Equipment World Magazine’s 2015 Contractor of the Year. “You had to pull the levers, push the pedals—that thing wore you out.”

Today’s machines, according to Phillips, offer so much more to help his Beavercreek, Ohio-based operation work productively. So too do manufacturers like Caterpillar that provide and support his equipment.

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Cat® Certified Rebuild Program Celebrates its 30th Anniversary

This year marks the 30th anniversary of the Cat® Certified Rebuild (CCR) program. The program is scheduled to deliver its 10,000th unit by mid-year, which is a considerable achievement since the 5,000th unit was delivered only four years ago.

The CCR program incorporates the very latest Cat technology and critical engineering updates into customer equipment at a fraction of the cost of buying new. After a thorough evaluation, including more than 350 tests and inspections and the automatic replacement of approximately 7,000 parts, customers get a like-new piece of equipment and warranty. Customers benefit from lower owning and operating costs, extended equipment life and the ability to be competitive in an uncertain economy.

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New York Town Takes on the Snow with the Cat® CT681

Like much of the northeastern United States, the town of Afton, New York, has been buried—literally—with snow this winter. Good thing the community has a new Cat® CT681 Vocational Truck on the job.

“The town wanted to borrow it for the Christmas parade,” says Kirk Hoyt, the truck’s operator. “We said they couldn’t—we were using it to plow snow!”

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