WHAT’S A CVA?
Your Customer Value Agreement
Cat® CVAs are easy ownership plans fit to your business needs in order to extend equipment life and maximize your investment. Whatever your industry, whatever your Cat product — keeping it in excellent condition means more production and lower costs. That’s a CVA.
What Comes In A CVA?
Each CVA offers different elements depending on the industry and Cat product. View the above pages to learn specific CVA details. But for any CVA, you can expect these four areas of ownership value.
Hassle-free Ownership
CVAs bring together dealer advice, easy parts acquisition, plus options for flexible payment terms.
Hassle-free Maintenance
Getting the right genuine Cat parts delivered to the right place at the right time makes it easier for maintenance to get done. Service options are flexible to meet your needs.
Security of Expert Dealer Support
Cat CVAs are customized plans that offer troubleshooting, diagnostics and repairs with genuine Cat Parts. If you need trained technician assistance, there are options for that too!
Peace Of Mind From Equipment Health Management
You get easy access to monitoring tools with a Cat CVA. Digital tools give you the ability to access important operating parameters for your business anywhere you have an internet connection.
Your Resource for All Things Cat® CVA
Real stories, expert tips, and insights on getting more from your CVA.
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Cat CVAs: When is it Time to Upgrade To Dealer Support?
Explore the benefits of upgrading from a Convenience CVA to dealer-performed maintenance and support.
Upgrade To Dealer Support -
Customer Value Agreements Made Simple: Cat® CVA Glossary
Learn key terms behind Cat® Customer Value Agreements (CVAs) and how they simplify ownership, reduce downtime and add value.
Get to Know CVAs -
How Cat® CVAs Help Add Value as Your Machine Ages
Discover how Cat® Customer Value Agreements help cut costs, reduce risk, and boost resale value as your machines age.
Value that Lasts Longer -
Proactive Equipment Maintenance: Benefits of Cat® CVAs
Discover the benefits of proactive maintenance with Cat® CVAs: predictable costs, fewer breakdowns and longer machine life.
Talk to Your Dealer