Support, services and solutions | Cat

WELCOME TO A WORLD OF LINKED SOLUTIONS AND LIMITLESS SUPPORT

In their own way, Cat® support, services, and solutions are just as perfectly engineered as Cat machines. Not only do they come with Caterpillar’s quality and flexibility, but they can also add more value to your work by keeping your equipment and operations at the highest productivity. While our products and solutions can work independently, they thrive when used as a completely interconnected system.

At Caterpillar, we’ve done something remarkable with our support and solutions offering. Here’s how.

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Firstly, we’ve built Customer Value Agreements (CVA) and financial services – designed by people who know your industry and your needs.

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Secondly, we’ve created and calibrated Maintenance and Rebuild offerings to keep your business running as smoothly as your equipment.

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Thirdly, we’ve engineered unmatched ranges of mechanical solutions – Ground Engaging Tools, Hydraulics, Undercarriage, and Work tools – and provided a specialized website, parts.cat.com, to help you find what you need when you need it.

But most importantly, we’ve integrated all these offerings to create a unique, self-sustaining, and interconnected network of solutions capable of solving any problem, anywhere, at any time.

We call it The Cat Solutions Ecosystem, and it’s designed to help your business keep going and going and going.

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CUSTOMER VALUE AGREEMENTS

So, you’ve bought your new Cat equipment – now what? Our work doesn’t end here. CVAs are hassle-free ownership plans designed to make owning, maintaining, and upgrading your machine as easy as can be.

Choose from a range of customizable solutions and flexible payment options that will help your equipment live longer, so you can focus on the most important thing – your business!

Which CVA suits you best? Discover your options here.

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CAT FINANCE

Imagine a bank that only deals with Cat customers, has staff who know your industry like the back of their hand, and exists only to help you make your business as successful as possible.

That’s Cat Finance.

When you use Cat equipment, whether it’s one machine or an entire fleet, you are part of the Caterpillar family. And this family looks out for one another.

Click here to see how Cat Finance can help you grow your business!

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CAT GROUND ENGAGING TOOLS (GET)

Nothing shortens machine life like working too hard for too long.

That's what makes Cat® Ground Excavating Tools (GET) so important. With the right Cat GET, your machine will strain less, require less maintenance, and live longer.

We don’t call them cutting-edge systems for nothing.

Check out which GET is best for your application!

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CAT HYDRAULICS

Cat hydraulics connect our power to your productivity, and from component to complete system, they're built to deliver higher pressure thresholds than any other hydraulics. Built to be better, they’re reliable connections that keep you working.

Learn more about Cat Hydraulics options here.

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CAT UNDERCARRIAGE

Designed for different applications, with performance that’s proven to outlast the competitors, every Cat undercarriage is built to bond with a Cat machine, to deliver the lowest operating costs possible. Cat Undercarriages. Lower cost. Longer life.

Learn more about the robust world of Cat undercarriages!

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CAT EQUIPMENT MAINTENANCE & REPAIRS

From planned maintenance to unexpected repairs, our services and genuine Cat® parts give you everything you need to keep your Cat equipment in top condition for years to come.

Five levels of repair mean more choices to keep your business moving.

Find out which repair level is best for your current business.

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CAT REBUILD

The Cat Certified Rebuild program returns your end-of-life machines, systems, and components to like-new condition at a fraction of the cost of buying new.

From a single component to a complete machine, there's a level of Rebuild that's right for your needs and budget.

Learn more about our Rebuild programs and how cost-efficiently they can lengthen your machine’s life.

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