Ready for Whatever the Job Demands

Medium Wheel Loaders 962

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Key Specs

Engine Power - 2,100 rpm ISO 14396:2002
269 hp
201 kW
Operating Weight
41983 lb
19043 kg
Engine Power - 2,100 rpm ISO 14396:2002
273 hp (metric)
273 hp (metric)

Overview

Ready for Whatever the Job Demands

The Cat® 962 Wheel Loader is your go-to machine for getting more done with less hassle. It’s built tough to power through demanding jobs while keeping fuel use low and uptime high. Smart features help operators stay efficient, while enhanced safety features help to safeguard your crew. Whether you're moving rock, timber, or material, the 962 is ready to roll—day after day, load after load.

Benefits

Excellent Productivity

Enhanced performance starts with auto diff lock* and smooth neutralizer engagement. On-board QR code** gives instant access to training videos and feature guides, while in-cab monitor alerts help keep maintenance on track.  Versatile configurations, including remote control, for any task.

* Where applicable
** 962 (14C) compared to 962 (14B)

Efficient Operation

Upgraded Remote Services keep the machine up-to-date and reduce troubleshooting time.  Tire monitoring ensures smooth, cost-effective operation.  Updated Cat Advanced Payload improves jobsite efficiency. 

Enhanced Safety

Cat Detect vision systems enhance visibility and risk management and support integration with people and object detection.  Enables in-cab and bystander collision warnings and automatic emergency braking.  With a VisionLink™ subscription, safety events report directly to the back office.  Cat Command remote control lets operators work safely from a distance.

Features At A Glance

Specifications Standard Equipment Optional Equipment

Product Specifications for 962

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Engine Power - 2,100 rpm ISO 14396:2002 269 hp 201 kW
Engine Power - 2,100 rpm ISO 14396:2002 273 hp (metric) 273 hp (metric)
Engine Model Cat® C7.1 Cat® C7.1
Gross Power - 2,100 rpm SAE J1995:2014 280 hp (metric) 280 hp (metric)
Net Power - 2,100 rpm ISO 9249:2007, SAE J1349:2011 255 hp (metric) 255 hp (metric)
Engine Torque - 1,400 rpm ISO 14396:2002 918 lbf·ft 1245 N·m
Gross Torque - 1,400 rpm SAE J1995:2014 933 hp 1266 N·m
Net Torque - 1,400 rpm ISO 9249:2007, SAE J1349:2011 867 lbf·ft 1176 N·m
Displacement 427 in³ 7.01 l
Emissions Meets Brazil MAR-1 and UN ECE R96 Stage IIIA emission standards, equivalent to U.S. EPA Tier 3 and EU Stage IIIA. Meets Brazil MAR-1 and UN ECE R96 Stage IIIA emission standards, equivalent to U.S. EPA Tier 3 and EU Stage IIIA.
Biodiesel Capability Up to B20¹ Up to B20¹
Note (1) The net power advertised is the power available at the flywheel when the engine is equipped with fan, alternator, air cleaner, and muffler. The net power advertised is the power available at the flywheel when the engine is equipped with fan, alternator, air cleaner, and muffler.
Note (2) ¹Cat engines are compatible with diesel fuel blended with following lower carbon intensity fuels up to: • 100% biodiesel FAME (fatty acid methyl ester)* • 100% renewable diesel, HVO (hydrogenated vegetable oil) and GTL (gas-to-liquid) fuels Refer to guidelines for successful application. Please consult your Cat dealer or “Caterpillar Machine Fluids Recommendations” (SEBU6250) for details. *For use of blends higher than 20% biodiesel, consult your Cat dealer. **Tailpipe greenhouse gas emissions from lower-carbon intensity fuels are essentially the same as traditional fuels. ¹Cat engines are compatible with diesel fuel blended with following lower carbon intensity fuels up to: • 100% biodiesel FAME (fatty acid methyl ester)* • 100% renewable diesel, HVO (hydrogenated vegetable oil) and GTL (gas-to-liquid) fuels Refer to guidelines for successful application. Please consult your Cat dealer or “Caterpillar Machine Fluids Recommendations” (SEBU6250) for details. *For use of blends higher than 20% biodiesel, consult your Cat dealer. **Tailpipe greenhouse gas emissions from lower-carbon intensity fuels are essentially the same as traditional fuels.
Operating Weight 41983 lb 19043 kg
Note Weight based on a machine configuration with Z-bar linkage, Bridgestone 23.5R25 VJT L3 radial tires, full fluids, operator, standard counterweight, ride control, cold start, roading fenders, Product Link™, front manual differential/open rear axles, powertrain guard, secondary steering, sound suppression, and a 3.3 m³ (4.3 yd³) general purpose bucket with BOCE. Weight based on a machine configuration with Z-bar linkage, Bridgestone 23.5R25 VJT L3 radial tires, full fluids, operator, standard counterweight, ride control, cold start, roading fenders, Product Link™, front manual differential/open rear axles, powertrain guard, secondary steering, sound suppression, and a 3.3 m³ (4.3 yd³) general purpose bucket with BOCE.
Forward - 1 4.3 mile/h 6.9 km/h
Forward - 2 7.5 mile/h 12 km/h
Forward - 3 12 mile/h 19.3 km/h
Forward - 4 16 mile/h 25.7 km/h
Forward - 5 24.5 mile/h 39.5 km/h
Reverse - 1 4.3 mile/h 6.9 km/h
Reverse - 2 7.5 mile/h 12 km/h
Reverse - 3 16 mile/h 25.7 km/h
Note Maximum travel speed in standard vehicle with empty bucket and standard L3 tires with 787 mm (31 in) roll radius. Maximum travel speed in standard vehicle with empty bucket and standard L3 tires with 787 mm (31 in) roll radius.
Operator Sound Pressure Level - ISO 6396:2008 72 dB(A) 72 dB(A)
Exterior Sound Power Level - ISO 6395:2008 107 dB(A) 107 dB(A)
Operator Sound Pressure Level - ISO 6396:2008 ¹ 69 dB(A) 69 dB(A)
Exterior Sound Power Level - ISO 6395:2008² 104 dB(A) 104 dB(A)
Note (1) ¹Including countries that adopt the EU and UK Directives. ¹Including countries that adopt the EU and UK Directives.
Note (2) ²Exterior Sound Power Level - European Union Directive 2000/14/EC and UK Noise Regulation 2001 No. 1701. ²Exterior Sound Power Level - European Union Directive 2000/14/EC and UK Noise Regulation 2001 No. 1701.
Air Conditioning The air conditioning system on this machine contains the fluorinated greenhouse gas refrigerant R134a or R1234yf. See the label or instruction manual for identification of the gas. - If equipped with R134a (Global Warming Potential = 1430), the system contains 1.600 kg (3.5 lb) of refrigerant which has a CO2 equivalent of 2.288 metric tonnes (2.522 tons). - If equipped with R1234yf (Global Warming Potential = 0.501), the system contains 1.389 kg (3.1 lb) of refrigerant which has a CO2 equivalent of .001 metric tonnes (1.10 tons). The air conditioning system on this machine contains the fluorinated greenhouse gas refrigerant R134a or R1234yf. See the label or instruction manual for identification of the gas. - If equipped with R134a (Global Warming Potential = 1430), the system contains 1.600 kg (3.5 lb) of refrigerant which has a CO2 equivalent of 2.288 metric tonnes (2.522 tons). - If equipped with R1234yf (Global Warming Potential = 0.501), the system contains 1.389 kg (3.1 lb) of refrigerant which has a CO2 equivalent of .001 metric tonnes (1.10 tons).
Static Tipping Load - Full 40° Turn - With Tire Deflection 26032 lb 11808 kg
Static Tipping Load - Full 40° Turn - No Tire Deflection 27701 lb 12565 kg
Note (1) For a machine configuration as defined under “Weight.” For a machine configuration as defined under “Weight.”
Breakout Force 37993 lbf 169 kN
Note (2) Full compliance to ISO 14397-1:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing. Full compliance to ISO 14397-1:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing.
Fuel Tank 68.6 gal (US) 259.5 l
DEF Tank 4 gal (US) 15 l
Cooling System 14.3 gal (US) 54 l
Crankcase 5.5 gal (US) 21 l
Transmission 11.4 gal (US) 43 l
Differential - Final Drives - Front 11.4 gal (US) 43 l
Differential - Final Drives - Rear 11.4 gal (US) 43 l
Hydraulic Tank 25.6 gal (US) 97 l
Implement System - Maximum Pump Output at 2,340 rpm 85 gpm 322 L/min
Implement System - Maximum Operating Pressure 4047 psi 27900 kPa
Hydraulic Cycle Time - Total 9.8 s 9.8 s
Height - Top of Hood 8.75 ft 2692 mm
Height - Top of ROPS 11.33 ft 3453 mm
Ground Clearance 1.08 ft 351 mm
Wheel Base 11 ft 3350 mm
Overall Length - Without Bucket 23.17 ft 7052 mm
Hinge Pin Height at Carry Height 2.08 ft 660 mm
Hinge Pin Height at Maximum Lift 13.67 ft 4167 mm
Lift Arm Clearance at Maximum Lift 11.75 ft 3604 mm
Rack Back - Maximum Lift 60 ° 60 °
Rack Back - Carry Height 49 ° 49 °
Width over Tires (Loaded) 9.33 ft 2825 mm
Tread Width 7 ft 2140 mm
Note All dimensions are approximate and based on machine equipped with 3.3 m³ (4.3 yd³) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires. All dimensions are approximate and based on machine equipped with 3.3 m³ (4.3 yd³) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires.
Height - Top of Hood 8.75 ft 2692 mm
Height - Top of ROPS 11.33 ft 3453 mm
Ground Clearance 1.08 ft 351 mm
Wheel Base 11 ft 3350 mm
Overall Length - Without Bucket 24.75 ft 7542 mm
Hinge Pin Height at Carry Height 2.42 ft 744 mm
Hinge Pin Height at Maximum Lift 14.67 ft 4473 mm
Lift Arm Clearance at Maximum Lift 12.33 ft 3773 mm
Rack Back - Maximum Lift 65 ° 65 °
Rack Back - Carry Height 54 ° 54 °
Width over Tires (Loaded) 9.33 ft 2825 mm
Tread Width 7 ft 2140 mm
Note All dimensions are approximate and based on machine equipped with 3.3 m³ (4.3 yd³) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires. All dimensions are approximate and based on machine equipped with 3.3 m³ (4.3 yd³) general purpose bucket with BOCE and Bridgestone 23.5R25 VJT L3 radial tires.

962 Standard Equipment

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NOTE

  • Standard and optional equipment may vary. Consult your Cat dealer for details.

OPERATOR ENVIRONMENT

  • Cab, pressurized, sound suppression
  • EH implement controls, parking brake
  • HMU steering wheel
  • Seat, cloth, air suspension
  • Touchscreen display
  • Keypad, programmable buttons
  • Air conditioner, heater, defroster (auto temp, fan)
  • Sun visor, front retractable
  • Windows, front, laminated

POWERTRAIN

  • Cat® C7.1 engine
  • Electric fuel priming pump
  • Fuel-water separator and secondary fuel filter
  • Engine, air precleaner
  • Axles, open/open differentials (Standard or optional depending on region. Consult your Cat dealer.)
  • Axles, manual front locks (Standard or optional depending on region. Consult your Cat dealer.)
  • Axles, auto differential locks front and rear (Standard or optional depending on region. Consult your Cat dealer.)
  • Transmission, countershaft, automatic powershift
  • Torque converter with lock-up
  • Service brakes, hydraulic, fully enclosed wet disc, wear indicators, integrated braking system (IBS)
  • Park brake, caliper on front axles, spring applied-pressure released
  • Brake pedal neutralizer with decel function

ELECTRICAL

  • Starting and charging system, 24V
  • Starter, electric, heavy duty
  • Lights: halogen, 4 work lights, 2 front tower lights, 2 rearview lights

HYDRAULICS

  • Implement system, load sensing with variable displacement piston pump
  • Steering system, load sensing with dedicated variable displacement piston pump
  • Oil sampling valves, Cat XT hoses

LINKAGE

  • Standard lift, Z-bar
  • Kickouts: lift and tilt

MONITORING SYSTEM

  • Front dash with analog gauges, LCD display, and warning lights
  • Primary touchscreen monitor (Cat Payload, quad screens, machine settings and messages)
  • Maintenance reminders

ONBOARD TECHNOLOGIES

  • Autodig with auto set tires
  • Operator ID and machine security
  • Application profiles
  • Job aids
  • Controls help and eOMM
  • Cat Payload
  • Key Features Inform
  • Bucket Carry Display Widget
  • Remote Flash

SAFETY

  • Seat belt reminder
  • 2-point seat belt
  • Rear vision camera

962 Optional Equipment

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NOTE

  • Standard and optional equipment may vary. Consult your Cat dealer for details.

OPERATOR ENVIRONMENT

  • Door, remote opening system (Standard or optional depending on region. Consult your Cat dealer.)
  • Footrest
  • Steering, joystick (LHD)
  • Implement joystick (2V, 3V only)
  • Entertainment radio
  • CB radio ready
  • Seat, suede/cloth, air suspension, heated
  • Seat, leather/cloth, air suspension, heated/cooled
  • Mirrors, heated
  • Sun visor, rear, retractable
  • Windows, front, heavy duty
  • Full cab window guard

POWERTRAIN

  • Turbine, air precleaner
  • Radiator, high debris
  • Cooling fan, reversible
  • Axles, ecology drains, AOC ready, extreme temperature seals
  • Axles, oil cooler

ELECTRICAL

  • Cold start, 120V or 240V
  • Lights: roading with turn signals
  • Lights: LED

HYDRAULICS

  • Ride control, dual accumulators (Standard or optional depending on region. Consult your Cat dealer.)
  • 3rd and 4th auxiliary functions with ride control
  • Quick coupler control

LINKAGE

  • High lift

MONITORING SYSTEM

  • Tire pressure monitor

ONBOARD TECHNOLOGIES

  • Cat Advanced Payload
  • Cat Payload for Trade (Available in Europe and Australia. Country certifications vary. Contact your Cat dealer for more information.)
  • Cat Payload Printer with E-ticket

SAFETY

  • 4-point seat belt (kit)
  • Rear vision camera, dedicated
  • Surround vision, dedicated
  • Window cleaning platform, front
  • Collision warning system
  • Collision mitigation system
  • Reverse strobe lights
  • Warning beacon
  • Secondary steering system, electrical (Standard or optional depending on region. Consult your Cat dealer.)
  • Wheel chocks
  • Remote control

ADDITIONAL EQUIPMENT

  • Cat Autolube system
  • Fenders, extensions or roading
  • Guards: powertrain, crankcase, window glass, cylinders, rear
  • Biodegradable hydraulic oil
  • High-speed oil change system
  • Rear cab access
  • Single Life Cutting Edge GET
  • Toolbox

SPECIAL CONFIGURATIONS

  • Aggregate handler counterweight
  • Waste and industrial
  • Forestry
  • Corrosion resistant
  • Forestry
  • Corrosion resistant

Compatible Technology and Services

Leverage Caterpillar connected data and security principles to improve efficiencies, increase productivity and make your business more profitable.

  • Collision Mitigation System for Medium Wheel Loaders

    Cat Detect - Collision Mitigation System is an operator assist feature designed to enhance situational awareness when reversing the machine. It utilizes an integrated and intelligent sensor array to provide reverse collision warnings, detect people, inhibit motion, and enable automatic emergency braking. Additionally, visibility into event data and safety trends is available through VisionLink™.

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  • Rear Object Detection for Wheel Loaders

    Rear Object Detection for wheel loaders is a two-part system providing enhanced blind spot awareness. Radar provides visual and audible alerts when objects enter a safety proximity zone, while a camera allows the operator to see what's behind the machine when reversing.

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Cat Detect - Collision Mitigation System is an operator assist feature designed to enhance situational awareness when reversing the machine. It utilizes an integrated and intelligent sensor array to provide reverse collision warnings, detect people, inhibit motion, and enable automatic emergency braking. Additionally, visibility into event data and safety trends is available through VisionLink™.

Explore Technology

Rear Object Detection for wheel loaders is a two-part system providing enhanced blind spot awareness. Radar provides visual and audible alerts when objects enter a safety proximity zone, while a camera allows the operator to see what's behind the machine when reversing.

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  • Cat® Inspect

    Cat® Inspect allows you to access your equipment data on your mobile device. This easy-to-use app lets you capture inspection data and integrates with your other Cat data systems, so you can keep a close eye on your fleet. More than one million inspections are completed each year, providing convenience and accountability to equipment owners.

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  • Cat® Remote Flash

    Remote Flash sends an alert from your Cat dealer, prompting you to update the software on your machine. To minimize downtime, updates can be deployed while on the jobsite without having to wait for a dealer technician to arrive. Remote flash decreases maintenance time and keeps your asset running with maximum efficiency.

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  • Cat® Remote Troubleshooting

    Remote Troubleshoot allows your Cat dealer to run testing while the machine is operating. Once the problem is identified, a technician can fix it with the correct parts and tools the first time, saving time and money. Remote Troubleshoot decreases maintenance time and keeps your machine running with maximum efficiency.

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  • VisionLink™

    VisionLink™ is a cloud-based software application that takes the guesswork out of fleet management with key insights to maximize performance - regardless of fleet size or equipment manufacturer. Receive equipment data seamlessly to your desktop or mobile device, all from a convenient centralized solution to make informed decisions at every turn.

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Previous Next

Cat® Inspect allows you to access your equipment data on your mobile device. This easy-to-use app lets you capture inspection data and integrates with your other Cat data systems, so you can keep a close eye on your fleet. More than one million inspections are completed each year, providing convenience and accountability to equipment owners.

Explore Technology

Remote Flash sends an alert from your Cat dealer, prompting you to update the software on your machine. To minimize downtime, updates can be deployed while on the jobsite without having to wait for a dealer technician to arrive. Remote flash decreases maintenance time and keeps your asset running with maximum efficiency.

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Remote Troubleshoot allows your Cat dealer to run testing while the machine is operating. Once the problem is identified, a technician can fix it with the correct parts and tools the first time, saving time and money. Remote Troubleshoot decreases maintenance time and keeps your machine running with maximum efficiency.

Explore Technology

VisionLink™ is a cloud-based software application that takes the guesswork out of fleet management with key insights to maximize performance - regardless of fleet size or equipment manufacturer. Receive equipment data seamlessly to your desktop or mobile device, all from a convenient centralized solution to make informed decisions at every turn.

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  • Cat Payload for Next Generation Wheel Loaders

    Cat® Payload technologies provide on-the-go weighing to help operators hit exact targets, everytime and avoid overloading, underloading or misloading materials.

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Cat® Payload technologies provide on-the-go weighing to help operators hit exact targets, everytime and avoid overloading, underloading or misloading materials.

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  • VisionLink™ Productivity

    VisionLink™ Productivity is an easy-to-use cloud-based platform that gathers and summarizes machine telematics and jobsite data from all your equipment. Actionable performance data is transmitted to the web platform for users to access anywhere, anytime via a mobile, tablet, or desktop device - on or off the jobsite.

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VisionLink™ Productivity is an easy-to-use cloud-based platform that gathers and summarizes machine telematics and jobsite data from all your equipment. Actionable performance data is transmitted to the web platform for users to access anywhere, anytime via a mobile, tablet, or desktop device - on or off the jobsite.

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See how 962 compares against frequently compared products.

Wheel Loaders
Selected
962
962
Engine Power - 2,100 rpm ISO 14396:2002
269 hp
201 kW
Operating Weight
41983 lb
19043 kg
Engine Power - 2,100 rpm ISO 14396:2002
273 hp (metric)
273 hp (metric)
Wheel Loaders
950
950
Engine Power - 2,100 rpm ISO 14396:2002
249 hp
186 kW
Operating Weight
39851 lb
18076 kg
Bucket Capacities
3.3-13 yd³
3.3-13 yd³
View Details
Wheel Loaders
966
966
Engine Power - 1,600 rpm ISO 14396:2002
321 hp
239 kW
Operating Weight
51124 lb
23196 kg
Engine Power - 1,600 rpm ISO 14396:2002
325 hp (metric)
325 hp (metric)
View Details

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962 Medium Wheel Loader

962 Medium Wheel Loader

962 Medium Wheel Loader

962 Medium Wheel Loader

962 Medium Wheel Loader

962 Medium Wheel Loader

962 Medium Wheel Loader

962 Medium Wheel Loader

962 Medium Wheel Loader

962 Medium Wheel Loader

962 Medium Wheel Loader

962 Medium Wheel Loader

962 Medium Wheel Loader

962 Medium Wheel Loader

962 Medium Wheel Loader
962 Medium Wheel Loader
962 Medium Wheel Loader
962 Medium Wheel Loader
962 Medium Wheel Loader
962 Medium Wheel Loader
962 Medium Wheel Loader

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