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One Account. All of Cat.
Your Caterpillar account is the single account you use to log in to select services and applications we offer. Shop for parts and machines online, manage your fleet, go mobile, and more.
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Overview
24/7 EQUIPMENT MANAGEMENT AND MACHINE HISTORY
My.Cat.Com is the web-based hub for digital equipment management, giving you an easy way to take in complex information. Monitor cost, utilization, reliability, age information and other critical data needed to run a business more efficiently and effectively. Access your equipment information and connect with your Cat dealer – all in one place.
Benefits
GET CONNECTED
Track machine hours, location and fuel. Keep track of preventative maintenance tasks & receive health and maintenance alerts to act fast, avoiding unplanned downtime.
VIEW ALL OF YOUR ASSET INFORMATION
View Equipment Protection Plans, S•O•S fluid analysis results, OMMs, service letters, work orders and warranty information.
ACCESS DATA HISTORY
Access up to two years of data history. Run utilization/benchmarking reports to reduce fuel costs/improve efficiency.
Features At A Glance
- Full fleet view with complimentary daily data updates - hourly updates available with a telematics subscription plan.
- Monitor location, hours, critical faults and fuel level on equipment.
- Choose to view your equipment and assets in a table, in a grid or on a map.
- Monitor for unauthorized use or track down attachments.
- Access fleet information in the field / or on the go with the Cat® App.
- Track fuel utilization (hourly burn rate) with Cat Essentials subscription.
- Use Application Programming Interfaces (APIs) to seamlessly integrate telematics data from your entire fleet regardless of the manufacturer#.
- Access telematics data of your entire fleet on My.Cat.Com with a paid subscription.
Customer and Third-Party Support Responsibilities:
- Telematics connectivity and hardware
- Activation of third party data sources and ensuring actual data is being reported
- Data availability via API
- Data accessibility via API, including any credentials
- Collecting and storing third-party data
- Providing data in Cat digital applications and products
- Initiating connections via VisionLink Integrations
- Integrating third-party assets to Cat applications
- View operational expenses, including work order invoices.
- Maintain support agreements and warranty information.
- Know when a Customer Value Agreement (CVA) will expire, and send a renewal request to your dealer.
- Track rental contract spending.
- Manage Cat Rewards and fuel guarantee programs.
- Analyze the performance of different machines or jobsites.
- Run benchmarking reports and compare utilization on job sites.
- Track idle time vs. operating time.
- Use data to determine if you need to make adjustments to your fleet or operations.
- Download all work orders.
- Provide a full service history.
- Manage connected and non connected assets in one place.
- Access daily runtime hours, location, fuel level, odometer and fault codes.
- Monitor service history and rental spend.
- Easily schedule service and order parts from your Cat dealer.
- Know which machines have a Customer Value Agreement (CVA) and when it will expire.
- Use the Cat® App as an equipment management solution out in the field.
- Monitor fleets at multiple locations or jobsites.
- Access daily reports or upgrade to 10 minute reporting cycles.
- Use geofences to monitor assets coming and going.
- Receive immediate machine engine start and stop times.
- Monitor hourly cycle and payload data.
- Email customized reports to multiple people - reports can be automated or scheduled.
- Integrate data feeds of other OEM’s equipment into the fleet management application.
2. Your Cat dealer will verify your account.
3. Start viewing data from connected assets.
* Your Cat dealer can help with registration, and answer any questions about how to use My.Cat.Com to simplify your equipment management.
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