Cat® Remote Asset Monitoring (RAM) Subscriptions

Subscription Levels

Two Cat® RAM subscription levels are available so you can choose the one that best suits your needs and application. Both options provide valuable insights and each subscription monitors a unique count of data parameters.

A higher number of data parameters covered means greater insights to help you form a more comprehensive plan of action and prevent service events or interruptions.

Take advantage of one of the two complimentary Cat RAM subscription offers available and protect your generator set investment. Connect your power asset and you will be automatically enrolled in the subscription that monitors 18 data parameters. Purchase one of our flexible service agreements, CVA - Customer Value Agreement or LTSA - Long-Term Service Agreement, and the plan will include the subscription level that monitors up to 52 data parameters.

Cat RAM monitoring subscriptions are protected by strong cybersecurity technologies and practices.

See offer details below.

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Cat RAM Subscriptions - Standard
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Cat RAM Subscriptions - Intermediate

*The number of data channels available may be impacted by variables and restrictions. Please contact your dealer for details.

 
Steps to Connect Your Equipment:
  1. Receive a site assessment from your Cat dealer.
  2. Dealer technicians install or activate your Cat RAM hardware and assign the asset in Equipment Data.
  3. You choose the Cat RAM subscription that works for you.
  4. Use the latest digital tools to easily monitor and manage your assets, no matter where they’re located.

Complimentary Offers

Connect your asset and be automatically enrolled in a Standard subscription. (18 data parameters)*

This standard offering includes the ability to remotely:

  • View the status and location of all generators
  • Receive updates on engine parameters
  • See current generator faults
  • Review performance and maintenance history
  • Setup custom email and text alerts and notifications

Purchase a Customer Value Agreement (CVA) or Long-Term Service Agreement (LTSA) and the service agreement will include an Intermediate subscription. (Up to 52 data parameters)* 

  • Provides customers with analysis and consultation
  • Greater number of data parameters means greater insight to prevent events
  • At cost if unit is connected, but not covered by a service agreement
 
*Available only at participating Cat dealers. Hardware purchase may be necessary to activate free subscription. Offer is effective now through December 31, 2024, and is available for Cat branded and non-Cat branded assets. 

 

Connect With a Cat Dealer Expert

Please fill out the form below and a dealer expert will contact you to confirm if you are eligible to receive the Cat RAM offer and help you select the option that best suits your needs.

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Knowledge is Power

Combining electric power assets, Cat RAM technology, and services to monitor performance, costs, and efficiency and help build your success.

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Person holding tablet with Cat RAM
Person holding tablet with Cat RAM

CAT DEALER SERVICE

The Cat dealer network is always ready to help. Find your dealer and read the latest in electric power service and support.

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Cat Dealers
Cat Dealers

EXTENDED SERVICE COVERAGE

Spend less time managing your equipment and more time running your business with options to protect you against unexpected repair costs.

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Extended Service Coverage
Extended Service Coverage

CUSTOMER VALUE AGREEMENTS

Every piece of Cat equipment is designed and built to provide maximum productivity and operating economy throughout its working life. Your Cat dealer can help you maintain that built-in value through a Customer Value Agreement (CVA).

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Customer Value Agreements
Customer Value Agreements