Get more work done at a lower cost

Customer Value Agreements

ELECTRIC POWER CVA

WHAT’S A CVA?

Customer Value Agreements (CVAs) feature individualized solutions for parts, services, and digital enablers designed to address the evolving needs and expectations throughout your asset lifecycle. No matter which CVA option you choose, you can expect Caterpillar and your dealer to help keep your asset running.

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CVA Graphic

CVA Support. No Compromises.

With CVAs, the focus is on what we deliver: a customer outcome, such as hassle-free maintenance or engine protection. It is lifecycle-driven with focus on value promises; selling a customer parts, or parts and labor. 

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4 common reasons Engines
fail to start:

Fuel system issues, batteries, fault codes, cooling system problems

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90 percent of engine failures can be prevented
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Letting parts fail can cost you up to 2.5X more in repairs
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50 percent longer component life with Cat® filters

RELIABLE POWER FOR YOUR INDUSTRY

Learn how setting up a CVA with remote monitoring and an extended service contract can better protect your business and your equipment.

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RELIABLE POWER FOR YOUR INDUSTRY

WHAT TO EXPECT IN EVERY CVA

Hassle-free ownership

Caterpillar and your Cat dealer are dedicated to making sure you get the most from your equipment with outstanding service and support. Let’s explore what services we have to offer.

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Hassle-free ownership

PEACE OF MIND FROM EQUIPMENT HEALTH MANAGEMENT

Cat Connect helps you monitor, manage, and enhance your operations, giving you the customized data you need to identify and resolve problems quickly – often before they result in costly repairs and unscheduled downtime.

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CAT® CONNECT

Hassle-Free maintenance

Your CVA unlocks maintenance efficiencies to optimize engine maintenance from genuine Cat parts delivered right to you, right on time to flexible service options to best suit your application.

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Hassle-Free maintenance

Security of Expert Dealer Support

Your CVA offers resources for maintenance planning, repairs, rebuilds, and upgrades, with diagnostic and troubleshooting support as well as expert dealer advice and training options.

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Security of Expert Dealer Support

YOUR RELIABLE PARTNER

Ready to learn more about CVAs? Use this dealer locator to find your Cat dealer. They’re ready when you are to discuss the right CVA for your operation. 

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YOUR RELIABLE PARTNER

CAT CONNECT – MORE VALUE, LESS STRESS

Cat Connect helps you monitor, manage, and enhance your operations, giving you the customized data you need to identify and resolve problems quickly – often before they result in costly repairs and unscheduled downtime.

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Cat Connect

coverage without interruption

Your operation depends on reliable power. It also depends on reliable protection. Cat Financial offers service coverage that’s just as durable and long lasting to protect your investment and your peace of mind.

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ESC for GENERATOR SETS & ELECTRIC POWER SYSTEMS

Product Support

From maintenance and parts to financing and training, we’re committed to help you control and manage costs, manage risk, and safeguard your operation. 

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Product Support

electric power

Caterpillar offers the industry’s widest range of electric power products. The Caterpillar Electric Power team will work directly with you for the life of your power system – from configuration to installation to operation.

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electric power

Electric Power Products

Any size or shape. In any regulatory environment. When you need power, Caterpillar is equal to the challenge. Our generators are used in a variety of applications.

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Electric Power Products

YOUR BUSINESS, OUR COMMITMENT

From online parts ordering to DIY maintenance checklists and online training, we've got you covered with a wide range of tools, so you can keep doing the work.

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YOUR BUSINESS, OUR COMMITMENT