Customer Value Agreements for Construction

The smarter way to protect your equipment and your uptime.

CUSTOMER VALUE AGREEMENTS (CVAs)
CUSTOMER VALUE AGREEMENTS (CVAs)
Connect with Your Cat Dealer
Connect with Your Cat Dealer


Click here to learn more about CVA’s updated Services Commitment offerings including next-day parts and two-day repair

What’s A Customer Value Agreement (CVA)?

It’s a stress-free ownership plan to help you get the most from your Cat machine. You've got a business to run. And you don’t have time or money to waste. With a Cat® Customer Value Agreement (CVA), you not only protect your equipment and bottom line — but also your peace of mind.

Download Brochure

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Learn the fundamentals of what a CVA is, what it does and how it can help you get the most out of your equipment.

The CVA Difference

 

When you sign up for a CVA, you're investing in the life of your machine and in your daily momentum on jobsites. Learn all about the parts of a CVA that can help you with both.

Our Services Commitment

Services Commitment with a CVA is our plan to keep your operation running strong — next-day parts and repairs in two days1 or when it fits your schedule. And if the commitment is missed, you get paid.

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two men in safety vests shake hands with a Cat Service vehicle in the background



Hassle-Free

 

Hassle-free maintenance and ownership with genuine Cat parts that can be delivered right to you, right on schedule for planned maintenance. You get helpful advice, easy parts instructions and eligibility to roll your CVA into one monthly machine payment.2
 



Security

 

Security of expert dealer support with Equipment Protection Plans that offer troubleshooting, diagnostics and repairs with genuine Cat parts.


 



Peace of Mind

 

Peace of mind from equipment health management with easy access through VisionLink® to monitor machine hours, location and key health alerts and inspection results through Cat Inspect.


 


1 Applies to common repairs. Contact your local Cat dealer for major repair commitment and Terms & Conditions.
2 Dealer participation may vary. Contact your local Cat dealer for details.

 

 

Multiple Options for Multiple Machines

CVAs can be tailored to fit your specific needs whether you own one machine or an entire fleet. No matter when or where you purchased your machine, there's a CVA that's just right for you and for your operation.

 

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Convenient Planned Maintenance Kits

 

Prefer to handle your own maintenance? Enjoy scheduled parts delivery with instruction, genuine Cat parts available when you need them and connected machine data.

Download Convenience CVA Brochure
 


Get Service Support From Your Cat Dealer

 

Add dealer labor to your CVA for complete support with expert Cat technicians to help you with maintenance and service needs like inspections, S·O·S℠ Fluid Analysis and Condition Monitoring.

Download Performance CVA Brochure
 
Download Confidence CVA Brochure
 
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Keep Every System Running Strong with a Cat CVA.

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Undercarriage CVAs

Control Costs. Protect Uptime.

Take the guesswork out of undercarriage maintenance with a Cat® CVA. Get genuine parts delivered on time, expert dealer support, and technology that tracks wear before it slows you down. Simple, secure, and built for peace of mind — discover how an Undercarriage CVA puts you in control.

Download Undercarriage CVA PDF


 

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Ground Engaging Tool (GET) CVAs

Protect Productivity. Minimize Downtime.

Our GET CVA gives you the right tools — and the right plan — to keep your GET performing at their best. Get genuine Cat parts delivered on time, expert dealer insights, and technology that tracks wear, performance, and productivity across your fleet.

Download GET CVA PDF


 

Talk to Your Dealer Today

Ready to get started? Talk to your Cat dealer today and find the CVA plan that keeps your operation running strong.

Connect With Your Dealer
Cat equipment
Cat equipment

Your Resource for All Things Cat® CVA

Real stories, expert tips, and insights on getting more from your CVA.

Real Work. Real Results. Backed by Cat CVAs.

 

Hear from real customers how a Cat CVA helps them.

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CVA | How to Make Ownership Hassle-Free

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CVA | How to Make Maintenance Hassle-Free

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CVA | How to Get Help from Cat® Experts

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CVA | Peace of Mind with Equipment Health Management

Frequently Asked Questions

About Cat Customer Value Agreements

 

Does my machine qualify?

Cat CVAs are built to support any operation, with flexible plans that fit your equipment and your goals — for all machines and all owners.

 



How do I know which CVA I need?

Start with a conversation. Your Cat dealer can help match the right CVA to your machines, maintenance style, and uptime goals.

 



What happens if my machine goes down while I have a CVA?

Our Services Commitment with a CVA makes sure you get timely parts and service commitments to get you back to work.

 



Is a CVA only for new machines?

Cat CVAs are for every machine, whether new, used or already hard at work. No matter the age or where you bought it, there’s a plan built to keep it performing.

 



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