Cat® Customer Value Agreements

Customer Value Agreements

Construction CVA Options

 

 

WHAT’S A CVA?

It’s a hassle-free ownership plan to get the most from your Cat® equipment. Genuine Cat® Parts delivered right on time and right to your door, with instructions for hassle-free maintenance. You get the security of an Equipment Protection Plan (EPP) to avoid unexpected costs for unplanned repairs. All the keys to machine health management conveniently display on your phone. And it all can roll in with your monthly machine payment. It’s one easy plan to leverage Cat value — beyond the machine — to maximize your investment and lower ownership costs. That’s a Cat® Customer Value Agreement (CVA).

CVA Graphic

Hassle-Free Maintenance and Ownership

with Genuine Cat® Parts delivered right to you, right on schedule for maintenance. Ownership that includes helpful advice, easy parts instructions and eligibility to roll your CVA into one monthly machine payment.

Hassle-Free

Security of Expert Dealer Support

with Equipment Protection Plans that offer troubleshooting, diagnostics and repairs with Genuine Cat Parts.

Security

peace of mind from equipment health management

with easy access through the Cat App and My.Cat.Com to monitor machine hours, location and key health alerts, and inspection results through Cat Inspect.

Peace of Mind

WHAT YOU NEED TO KNOW ABOUT A CVA

There’s a lot that goes into owning equipment, so there’s a lot that comes with CVAs. Check out these videos to get an overview of what they offer and hear from customers about how they bring convenience and peace of mind to their day-to-day work.

of

Cat® Customer Value Agreements (CVAs) are a one-stop solution for hassle-free ownership.

of

“THE BIG PICTURE IS NO DOWNTIME.” —Jeff Gatton, Owner

of

“IT'S A NO-BRAINER. IT'LL PROVE ITSELF.” —Chris Johnson, Equipment Manager

of

Hear what customers have to say about CVAs and why they’re a must-have for any Cat equipment owner.

CVA Overview
Customer Testimonial Image
Customer Testimonial Image2
CVA Testimonials

watch CVA Customer Testimonials

  Don’t take our word for it — hear from customers across the country.Watch Now

 

 

of
Service Commitment Parts Availability

OUR SERVICES COMMITMENT MEANS PARTS AVAILABILITY

Parts when promised — or we pay. As part of our services commitment with your CVA, your maintenance and common repair parts will be available when you need them. If they’re not, we’ll help cover costs by giving you a Cat Prepaid Credit of up to $1,000*. Click below to see how it works.

*See your participating dealer for details.



Not All Filters and Fluids are Created Equal  

When you think of Cat engines, you think of superior quality. The same can be said for Cat filters and fluids — uniquely designed to fully optimize your Cat machine. With industry-leading protection and extended maintenance intervals, your bottom line will thank you. Take a closer look to learn more.

GO NOW
Take a Closer Look Fliters and Fluids

BUYING TODAY? GET EXCLUSIVE OFFERS WITH A CVA.

The Great Payback adds a cva with a Special Offer.

The Great Payback Event offers new machine buyers a fuel or finance payback with a Customer Value Agreement included. If you’re in the market for the products below, be sure to check out this limited offer.

• Articulated Trucks                      
• Dozers (Medium)
• Excavators(Medium-Large)        
• Motor Graders
• Soil Compactors                         
• Wheel Loaders (Medium)

Check out the great payback Event
Payback Event

0% FOR 60 MONTHS**
+ UP TO $4,000 USD TOWARDS THE PURCHASE OF A PROTECTION PACKAGE**

Explore the eligible machine families below. Click “Start Saving” to discover more and get started today.

• Mini Excavators                   • Compact Wheel Loaders
• Compact Track Loaders     • Telehandlers
• Skid Steer Loaders              • Small Wheel Loaders
• Backhoe Loaders                 • Small Dozers

Start Saving
An all-around good deal, earthmovers

THE DUO OF DEALS. TWO DEALS ON ONE MACHINE.

That’s right. You’ll get not just one, but two deals on a Cat® paving machine. Enjoy the unmatched support of a Cat Customer Value Agreement (CVA) bundled with a second offer, based on your machine. Click “Learn More” to see which asphalt pavers, soil compactors and utility compactors are eligible.

Asphalt Pavers
Soil Compactors
Utility Compactors

Learn More
Duo of Deals

FIND THE RIGHT CVA FOR YOUR OPERATION.

CVA DETAILS FOR A CAT MACHINE I OWN NOW

Whether you have an expiring service agreement or are interested in a CVA for a machine you already own, the lifecycle Convenience CVA offers options for you. With a Convenience CVA for your currently owned machine, convenience is right within reach.  

GO NOW
AFTERMARKET

CVA DETAILS FOR A NEW CAT MACHINE

When buying a new machine, you have three CVA options that fit different operations. Whether you handle maintenance, or prefer to take advantage of dealer service, these CVAs get the most from your new machine and can reduce your owning and operating costs while providing a hassle-free ownership experience.

GET DETAILS
NEW MACHINE

CVA DETAILS FOR A USED MACHINE

Trust and confidence are critical when buying used equipment, and a CVA keeps confidence with you throughout a used machine’s life. From Cat Used to Cat Certified Used equipment, check out the details and advantages of adding a CVA to your next used machine.   

SEE MORE
USED MACHINE

Want to learn more?

If you’re looking for more information on Customer Value Agreements, check out graphics showing how CVAs can impact your operation, the CVA key features brochure or the CVA overview brochure with details on your options. If you have any questions on how it works or what’s best for you, be sure to reach out to your local Cat dealer.

Do You Work Across Multiple Dealer Territories?

NO PROBLEM. ASK YOUR CAT DEALER ABOUT A SOLUTION FOR A PORTABLE AND TRANSFERABLE CVA.

Your Dealer's right this Way.

Ready to learn more about CVAs? Reach out to your Cat dealer to get more information about CVAs for your operation.

Connect me with my cat dealer
Dealer Contact

*Subject to restrictions and availability. Additional terms and conditions may apply.

**Offer valid from August 1, 2021 through December 31, 2021 on new small and compact Cat machines sold by participating Cat dealers to customers in the USA or Canada. Purchase must occur during offer period. Offer subject to machine availability and credit approval by Cat Financial. Not all customers will qualify. Payments based on 60-month loan. The credit of up to $4,000 USD can only be applied towards the purchase of a Cat Customer Value Agreement (CVA) with Equipment Protection Plan (EPP) that includes a minimum 3 maintenance parts kits (exception: small wheel loader includes 6 kits); TA1 equipment inspection; Product Link®; and a 3-year/3,000-hour Powertrain EPP; final drive oil only for compact track loaders and mini excavators. The maintenance parts cover the first 1,500 hours^ (estimated 3 years, ^3,000 hours for small wheel loader) of machine utilization. The kit contains one set of parts for regular planned maintenance under normal operating conditions. In some severe applications where maintenance parts need to be replaced more frequently, additional parts will be at customer’s expense. Offer excludes additional maintenance parts, dealer labor, wear parts, S·O·SSM and fluids. Payments do not include taxes, freight, set-up, delivery, document fees, inspections, additional options, or attachments. Offer may change without prior notice and cannot be combined with any other offers. Additional terms and conditions may apply. Contact your Cat dealer for details.