Cat® Customer Value Agreements

Customer Value Agreements
Customer Value Agreements

Construction CVA Options

 

 

WHAT’S A CVA?

It’s a hassle-free ownership plan to get the most from your Cat® equipment. Genuine Cat® Parts delivered right on time and right to your door, with instructions for hassle-free maintenance. You get the security of an Equipment Protection Plan (EPP) to avoid unexpected costs for unplanned repairs. All the keys to machine health management conveniently display on your phone. And it all can roll in with your monthly machine payment. It’s one easy plan to leverage Cat value — beyond the machine — to maximize your investment and lower ownership costs. That’s a Cat® Customer Value Agreement (CVA).

CVA Graphic
CVA Graphic

Hassle-Free Maintenance and Ownership

with Genuine Cat® Parts delivered right to you, right on schedule for maintenance. Ownership that includes helpful advice, easy parts instructions and eligibility to roll your CVA into one monthly machine payment.

Hassle-Free
Hassle-Free

Security of Expert Dealer Support

with Equipment Protection Plans that offer troubleshooting, diagnostics and repairs with Genuine Cat Parts.

Security
Security

peace of mind from equipment health management

with easy access through the Cat App and My.Cat.Com to monitor machine hours, location and key health alerts, and inspection results through Cat Inspect.

Peace of Mind
Peace of Mind

WHAT YOU NEED TO KNOW ABOUT A CVA

There’s a lot that goes into owning equipment, so there’s a lot that comes with CVAs. Check out these videos to get an overview of what they offer and hear from customers about how they bring convenience and peace of mind to their day-to-day work.

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Cat® Customer Value Agreements (CVAs) are a one-stop solution for hassle-free ownership.

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“THE BIG PICTURE IS NO DOWNTIME.” —Jeff Gatton, Owner

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“IT'S A NO-BRAINER. IT'LL PROVE ITSELF.” —Chris Johnson, Equipment Manager

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Hear what customers have to say about CVAs and why they’re a must-have for any Cat equipment owner.

CVA Overview
Customer Testimonial Image
Customer Testimonial Image2
CVA Testimonials

watch CVA Customer Testimonials

  Don’t take our word for it — hear from customers across the country.Watch Now

 

 

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Service Commitment Parts Availability

OUR SERVICES COMMITMENT MEANS PARTS AVAILABILITY

Parts when promised — or we pay. As part of our services commitment with your CVA, your maintenance and common repair parts will be available when you need them. If they’re not, we’ll help cover costs by giving you a Cat Prepaid Credit of up to $1,000*. Click below to see how it works.

*See your participating dealer for details.



Not All Filters and Fluids are Created Equal  

When you think of Cat engines, you think of superior quality. The same can be said for Cat filters and fluids — uniquely designed to fully optimize your Cat machine. With industry-leading protection and extended maintenance intervals, your bottom line will thank you. Take a closer look to learn more.

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Take a Closer Look Fliters and Fluids
Take a Closer Look Fliters and Fluids

BUYING TODAY? GET EXCLUSIVE OFFERS WITH A CVA.

The Great Payback adds a cva with a Special Offer.

The Great Payback Event offers new machine buyers a fuel or finance payback with a Customer Value Agreement included. If you’re in the market for the products below, be sure to check out this limited offer.

• Articulated Trucks                      
• Dozers (Medium)
• Excavators(Medium-Large)        
• Motor Graders
• Soil Compactors                         
• Wheel Loaders (Medium)

Check out the great payback Event
Payback Event
Payback Event

0 Percent.* 0 Down. 0 Hassle. + $500 USD Towards A Protection Package.*

Explore the eligible machine families below. Click “Start Saving” to discover more and get started today.

• Mini Excavators                   • Compact Wheel Loaders
• Compact Track Loaders     • Telehandlers
• Skid Steer Loaders              • Small Wheel Loaders
• Backhoe Loaders                 • Small Dozers

Start Saving
Good timing pays off
Good timing pays off

THE DUO OF DEALS. TWO DEALS ON ONE MACHINE.

That’s right. You’ll get not just one, but two deals on a Cat® paving machine. Enjoy the unmatched support of a Cat Customer Value Agreement (CVA) bundled with a second offer, based on your machine. Click “Learn More” to see which asphalt pavers, soil compactors and utility compactors are eligible.

Asphalt Pavers
Soil Compactors
Utility Compactors

Learn More
Duo of Deals
Duo of Deals

FIND THE RIGHT CVA FOR YOUR OPERATION.

CVA DETAILS FOR A CAT MACHINE I OWN NOW

Whether you have an expiring service agreement or are interested in a CVA for a machine you already own, the lifecycle Convenience CVA offers options for you. With a Convenience CVA for your currently owned machine, convenience is right within reach.  

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AFTERMARKET
AFTERMARKET

CVA DETAILS FOR A NEW CAT MACHINE

When buying a new machine, you have three CVA options that fit different operations. Whether you handle maintenance, or prefer to take advantage of dealer service, these CVAs get the most from your new machine and can reduce your owning and operating costs while providing a hassle-free ownership experience.

GET DETAILS
NEW MACHINE
NEW MACHINE

CVA DETAILS FOR A USED MACHINE

Trust and confidence are critical when buying used equipment, and a CVA keeps confidence with you throughout a used machine’s life. From Cat Used to Cat Certified Used equipment, check out the details and advantages of adding a CVA to your next used machine.   

SEE MORE
USED MACHINE
USED MACHINE

Want to learn more?

If you’re looking for more information on Customer Value Agreements, check out graphics showing how CVAs can impact your operation, the CVA key features brochure or the CVA overview brochure with details on your options. If you have any questions on how it works or what’s best for you, be sure to reach out to your local Cat dealer.

Do You Work Across Multiple Dealer Territories?

NO PROBLEM. ASK YOUR CAT DEALER ABOUT A SOLUTION FOR A PORTABLE AND TRANSFERABLE CVA.

Your Dealer's right this Way.

Ready to learn more about CVAs? Reach out to your Cat dealer to get more information about CVAs for your operation.

Connect me with my cat dealer
Dealer Contact
Dealer Contact

*Subject to restrictions and availability. Additional terms and conditions may apply.

0%. 0 Down + CVA and EPP Offer Disclaimer:
* Offer valid from July 1, 2022 through December 31, 2022 on new small (compact track loaders, compact wheel loaders, micro/mini excavators, skid steer loaders) and new compact (backhoe loaders, telehandlers, small dozers, small wheel loaders) Cat machines sold by participating Cat dealers to customers in the USA or Canada. Purchase and delivery must occur during offer period. Offer subject to machine availability and credit approval by Cat Financial. Not all customers will qualify. Length of contract is limited. 0% offers may vary by model and dealer. Payments are based on term length. Payments do not include taxes, freight, set-up, delivery, document fees, inspections, additional options, or attachments. The credit of up to $500 USD can only be applied towards the purchase of a qualifying Cat Customer Value Agreement (CVA) or qualifying Equipment Protection Plan (EPP). Amount of the credit cannot exceed the price of qualifying CVA or EPP. CVA must include 1-year preventative maintenance parts kit, TA1 annual inspection, signed CVA contract and Product Link®. Amount of credit towards CVA or EPP is the same for all models. In some areas, EPP might be sold separately from the CVA. Offer may change without prior notice and cannot be combined with any other offers. Additional terms and conditions may apply. Contact your Cat dealer for details.