What’s A Customer Value Agreement (CVA)?
It’s a stress-free ownership plan to help you get the most from your Cat machine. You've got a business to run. And you don’t have time or money to waste. With a Cat® Customer Value Agreement (CVA), you not only protect your equipment and bottom line — but also your peace of mind.
The CVA Difference
When you sign up for a CVA, you're investing in the life of your machine and in your daily momentum on jobsites. Learn all about the parts of a CVA that can help you with both.
Hassle-Free
Hassle-free maintenance and ownership with genuine Cat parts that can be delivered right to you, right on schedule for planned maintenance. You get helpful advice, easy parts instructions and eligibility to roll your CVA into one monthly machine payment.2
Security
Security of expert dealer support with Equipment Protection Plans that offer troubleshooting, diagnostics and repairs with genuine Cat parts.
Peace of Mind
Peace of mind from equipment health management with easy access through VisionLink® to monitor machine hours, location and key health alerts and inspection results through Cat Inspect.
1 Applies to maintenance, wear and common parts and repairs. Contact your dealer for details.
2 Payment in form of Cat Credits or dealer voucher. Dealer participation may vary. Contact your dealer for details.
Multiple Options for Multiple Machines
CVAs can be tailored to fit your specific needs whether you own one machine or an entire fleet. No matter when or where you purchased your machine, there's a CVA that's just right for you and for your operation.
Keep Every System Running Strong with a Cat CVA.
Your Resource for All Things Cat® CVA
Real stories, expert tips, and insights on getting more from your CVA.
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Cat® CVA Q&A: Everything You Need to Know About Agreements
Customer Value Agreements made simple. Get answers to top questions about CVAs, their benefits, and how they reduce downtime.
CVA QUESTIONS ANSWERED -
How Cat® CVAs Help Add Value as Your Machine Ages
Discover how Cat® Customer Value Agreements help cut costs, reduce risk, and boost resale value as your machines age.
VALUE THAT LASTS LONGER -
Proactive Equipment Maintenance: Benefits of Cat® CVAs
Discover the benefits of proactive maintenance with Cat® CVAs: predictable costs, fewer breakdowns, and longer machine life.
BENEFITS OF CVAs -
Reduce Downtime with Cat® Services Commitment
Back to work in two days. Services Commitment—exclusive to Cat® CVAs—helps reduce downtime with fast parts and service.
STAY AHEAD OF DOWNTIME
Real Work. Real Results. Backed by Cat CVAs.
Hear from real customers how a Cat CVA helps them.
Frequently Asked Questions
About Cat Customer Value Agreements
Does my machine qualify?
Cat CVAs are built to support any operation, with flexible plans that fit your equipment and your goals — for all machines and all owners.
How do I know which CVA I need?
Start with a conversation. Your Cat dealer can help match the right CVA to your machines, maintenance style and uptime goals.
What happens if my machine goes down while I have a CVA?
Our Services Commitment with a CVA makes sure you get timely parts and service commitments to get you back to work.
Is a CVA only for new machines?
Cat CVAs are for every machine, whether new, used or already hard at work. No matter the age or where you bought it, there’s a plan built to keep it performing.
Explore More About Cat® Customer Value Agreements (CVAs)
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