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Significant Agreement Signed for Service Solutions and Support of Regional Operations
Houston, Texas – Damen Shipyards Group and Caterpillar signed a global value agreement enabling Damen to provide bow-to-stern services and extend the scope of services offered to Damen Shipyard customers, including but not limited to fleet management and monitoring systems. Damen views the agreement as a milestone in their strategy to streamline services for their customers. The shipyards group’s philosophy of standardization is further improved with a comprehensive service program for Cat® assets. Family owned since 1927, Damen Shipyards Group is a major global shipbuilder operating in many segments of the maritime industry, efficiently and responsibly providing worldwide state-of-the-art solutions to help the marine industry meet a growing range of opportunities in terms of trade, food, energy, and recreation.
The new agreement will first be implemented in Australia and New Zealand with potential to support all Damen Shipyards Group service hubs globally. A focused Caterpillar team working with the global Cat dealer network will execute the contract terms.
Damen Shipyards Group produces 150 to 200 vessels annually, many of them fitted with Cat engines. Damen offers a broad range of services and solutions to support their shipbuilding customers during the entire asset lifecycle. “This agreement is a great step in improving the support we provide to Damen vessel owners. As a global service business, we aim to operate as close to our clients as possible while supporting them on-site and remote. We are therefore increasing our presence and performance at our local service hubs and aim to continuously enhance our digital support through the Damen Triton platform. This agreement helps both focus areas. We will closely cooperate with Cat dealers and thereby offer services on Cat engines. We thank all involved for realizing this great step and look forward to bringing the pilot phase in Australia and New Zealand to life,” said Rutger Blaauw, Damen Services Managing Director.
“We are delighted to collaborate together with our dealers and Damen on services that will bring valuable solutions for customers in the engine room and beyond and deliver greater insights and operational support that strengthen performance. By utilizing our local capabilities through our global dealer network, this agreement enables us to provide efficient, reliable, and tailored services for marine customers. This agreement supports both Caterpillar and Damen's long-term vision for innovation and service excellence and marks another step in Caterpillar’s relationship and commitment to services,” said Derrick York, Caterpillar Marine Managing Director.
Caterpillar has worked with Damen Shipyards Group since the 1970’s, providing engines for the standardized vessels the Shipyards group delivers. Global support of the marine engines has been the key driver in this cooperation.
Visit cat.com/marinecva to learn more about products and services that can help you improve efficiency and optimize your fleet.
About Caterpillar Marine:
Caterpillar Marine, with headquarters in Houston, Texas, offers premier power solutions for a wide range of marine applications. With decades of experience designing engines and aftertreatment solutions, Cat Marine products set the standard for quality, performance, and reliability. Caterpillar is dedicated to being your service provider on the water to provide engine and operational success. With Customer Value Agreements (CVAs), customers can take advantage of an extensive array of service options that can be tailored to their specific needs. Combined with our digital solutions, a CVA can provide valuable insights to engine health and performance. The global sales and service network is ready to support customers in tug & salvage, offshore, inland waterways, fishing, governmental, dredge, ferry, and pleasure craft & yachting wherever they are.
More information is available at: www.cat.com/marine
With 2021 sales and revenues of $51.0 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment. Visit us at caterpillar.com or join the conversation on our social media channels.
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