It’s a hassle-free ownership plan to get the most from your Cat® equipment. Genuine Cat Parts deliver right on time and right to your door, with instructions for hassle-free maintenance. You get the security of an Equipment Protection Plan (EPP) to avoid unexpected costs for unplanned repairs. All the keys to machine health management conveniently display on your phone. And it all can roll in with your monthly machine payment. It’s one easy plan to leverage Cat value — beyond the machine — to maximize your investment and lower ownership costs. That’s a Cat® Customer Value Agreement (CVA).
Check out this customer testimonial with reviews highlighting the convenience and peace of mind an agreement brings to their day-to-day work.
“The big picture is no downtime.”
– Jeff Gatton, Owner
“It’s a no-brainer. It’ll prove itself.”
– Chris Johnson, Equipment Manager
“It’s ready to go whenever you’re ready to run the machine.”
– Joe Calvert, Operator
What Comes in a Customer Value Agreement?
Your Cat dealer can walk you through flexible CVA options: PM management according to working hours, whether you do the maintenance or prefer dealer service, amount of EPP coverage and more. Below are the key reasons why you'll find value in a CVA.
with Genuine Cat Parts delivered right to you, right on schedule for maintenance. Service options are flexible to best suit your operation.
Security of Expert Dealer Support
with Equipment Protection Plans that offer troubleshooting, diagnostics and repairs with Genuine Cat Parts.
Peace of Mind from Equipment Health Management
with easy access through the Cat App and My.Cat.Com to monitor machine hours, location and key health alerts, and inspection results through Cat Inspect.
from helpful advice, easy parts instructions and eligibility to roll your CVA into one monthly machine payment.
Get an exclusive offer with a CVA.
The Great Payback Event Adds a CVA with a Special Fuel or Finance Offer.
The Great Payback Event offers new machine buyers a fuel or finance payback with a Customer Value Agreement included. If you’re in the market for the products below, be sure to check out this limited offer.
When buying a new machine, you have three CVA options that fit different operations. Whether you handle maintenance, or prefer to take advantage of dealer service, these CVAs get the most from your new machine and can reduce your owning and operating costs while providing a hassle-free ownership experience.
Trust and confidence are critical when buying used equipment, and a CVA keeps confidence with you throughout Cat Certified Used machine’s life. Check out the details and advantages of adding a CVA to a Cat Certified Used machine.
Whether you have an expiring service agreement or are interested in a CVA for a machine you already own, the lifecycle Extend CVA offers options for you. With an Extend CVA for your currently owned machine, convenience is right within reach.
If you’re looking for more information on Customer Value Agreements, check out our CVA key features brochure or the CVA overview brochure with details on your options. If you have any questions on how it works or what’s best for you, be sure to reach out to your local Cat dealer.