It’s a plan to drive value for your investment and ultimately your business. A Cat® Customer Value Agreement (CVA) helps you get the most out of your assets by keeping them easy to own and ready to run. You get the parts you need when and where you need them, key asset information in the palm of your hand, tools and expertise to manage asset health, and protection plans to reduce risk. And it’s all included in a predictable monthly payment. A path to easy ownership and convenience in day-to-day asset management — that’s a CVA.
There’s a lot that goes into owning and operating your assets, so there’s a lot that comes with your CVA: parts, expert service, monitoring and protection. All tailored to fit your assets and your operation. Take a look at what’s included in a Customer Value Agreement and how it helps you maximize performance and productivity.
“It allows me to sleep at night.” “It’s the support we needed to service our engines predictably and reliably.” “If an issue comes up, someone’s looking at it live, right away.” That’s just the beginning. Watch to see how power systems customers are finding value in Customer Value Agreements.
Your CVA is all one plan, fit for your operation, with complete asset protection included. Expert information at your fingertips makes planning, scheduling and executing maintenance and repair needs simple. Choose your options, then focus on the work that improves your bottom line.
Your CVA unlocks efficiencies to optimize maintenance. Genuine Cat parts designed for your asset are delivered right to you, right on time. Select convenient options for handling your own maintenance or rely on trained Cat dealer professionals to minimize your downtime.
Your CVA helps you monitor your assets and lower the risk of issues occurring. Customer portals provide real-time insights. Fluid analysis gives you a look inside major systems. Inspections monitor health and let you troubleshoot issues on site. Extended protection options deliver peace of mind.
Your CVA provides dedicated resources for maintenance planning, repairs, rebuilds and upgrades. Diagnostic and troubleshooting support, expert dealer advice and training options put you at ease.