HIGHER UPTIME. LOWER OPERATING COSTS. THAT’S A CVA.

Customer Value Agreements
Customer Value Agreements

MARINE CUSTOMER VALUE AGREEMENTS

What's a CVA?

Cat® Customer Value Agreements (CVAs) feature comprehensive solutions for parts, services and connected technologies designed to address the evolving needs and expectations throughout your vessel lifecycle. No matter which CVA you choose, you can expect Caterpillar and your dealer to help keep you on the water.

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Marine CVA Graphic
Marine CVA Graphic

Like most maritime companies, downtime is not an option for Jackson Offshore. That’s why they signed a Customer Value Agreement with Louisiana Cat to manage the maintenance and service of its engines. The CVA helps bring long-term value to the company with a fixed cost for maintenance, OEM parts, better service quality and more. Watch the video to see how a CVA can impact your business. 

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Jackson Offshore

CVA Support. No Compromises.

With CVAs, the focus is on what we deliver: a customer outcome, such as hassle-free maintenance or engine protection. It is lifecycle-driven with focus on value promises; selling more than just parts and labor.

Services: Starting with the End in Mind

In this episode of the Cat® Power Podcast, Marine services portfolio manager Matt Rayson explains how Caterpillar starts with the end in mind to help customers achieve their goals — whether that’s more uptime, lower costs, greater fuel efficiency or less environment impact — then builds services to drive those outcomes.

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Cat Power Podcast
Cat Power Podcast

WHAT TO EXPECT IN EVERY CVA

Hassle-free ownership

Caterpillar and your Cat dealer are dedicated to making sure you get the most from your equipment with outstanding service and support. Let’s explore what services we have to offer.

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Hassle-free ownership
Hassle-free ownership

Peace of Mind from Equipment Health Management

Whether you’re running one vessel or an entire fleet, Caterpillar has the technologies you need to get timely, accurate data from your engines.

Marine Digital Services
Marine Digital Services
Marine Digital Services

Hassle-Free maintenance

Your CVA unlocks maintenance efficiencies to optimize engine maintenance from genuine Cat parts delivered right to you, right on time to flexible service options to best suit your application.

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Hassle-Free maintenance
Hassle-Free maintenance

Security of Expert Dealer Support

Your CVA offers resources for maintenance planning, repairs, rebuilds and upgrades, with diagnostic and troubleshooting support as well as expert dealer advice and training options.

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Security of Expert Dealer Support
Security of Expert Dealer Support

CVAs IN ACTION

A RECIPE FOR UPTIME

See how an offshore vessel in the Gulf of Mexico discovered the value of a Customer Value Agreement — and how you can build the ingredients for your own success.

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A Recipe for Uptime Marine CVA
A Recipe for Uptime Marine CVA

CHINESE OPERATORS SEE THE VALUE IN MARINE CVAS

See how Xiamen Port Shipping's success with a marine Customer Value Agreement (CVA) reduced maintenance costs by 33% and increased uptime by 15 days a year.

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CHINESE OPERATORS SEE THE VALUE IN MARINE CVAS
CHINESE OPERATORS SEE THE VALUE IN MARINE CVAS

GROWING TUG OPERATOR PUTS ITS TRUST IN CAT MARINE POWER

The relationship between SAAM Towage, the largest tug operator in the Americas, and Caterpillar is one built on trust – trust in the product, the support and a mutually beneficial partnership.

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GROWING TUG OPERATOR PUTS ITS TRUST IN CAT® MARINE POWER
GROWING TUG OPERATOR PUTS ITS TRUST IN CAT® MARINE POWER

Here's Why You Should Consider a CVA Right Now

Our CVA offers the value promises of Hassle Free Ownership, Hassle-Free Maintenance, Peace of Mind from Equipment Health Management and Security of Expert Dealer Support. Read on to understand the benefits of a Marine CVA.

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Here's Why You Should Consider a CVA Right Now
Here's Why You Should Consider a CVA Right Now

Engine Advice

Get expert answers to some of the most common questions we receive about our engines.

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Engine Advice
Engine Advice

Cat Customer Value Agreements

A CVA helps Power Systems customers get the most out of their assets by keeping them easy to own and ready to run.  

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Cat Customer Value Agreements
Cat Customer Value Agreements

CAT DEALERS MAKE THE DIFFERENCE

Your Cat dealer is committed to maximizing your success, helping you get the most out of your operations with site-level solutions, service and support.

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Contact Your Dealer Marine
Contact Your Dealer Marine

MARINE DIGITAL SERVICES

Whether you only want to access the data, be informed of an unsafe condition, or be advised on how to improve the efficiency of your operation, Caterpillar Marine has the right combination of digital services for you and your business.

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VIEW MARINE DIGITAL SERVICES PAGE
VIEW MARINE DIGITAL SERVICES PAGE

Cat Parts, Repair Options, and Kits

Rebuild your engine with Cat® parts, repair options and kits designed to enhance performance and give your engine a new life.

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Marine
Marine

Cat S•O•S℠ fluid analysis

Save thousands with Cat® S•O•S℠ Services, our routine marine engine fluid analysis maintenance with equipment insights. Contact your Cat dealer today.

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Cat S•O•S℠ fluid analysis
Cat S•O•S℠ fluid analysis

Order Parts Online

Genuine Cat parts give you a powerful advantage because they are made specifically for your Cat equipment. They can make all the difference in keeping machines running and staying profitable. And with online ordering, it's easier than ever to get the Cat parts you need when you need them.

Buy Online
Order Parts Online
Order Parts Online

GET THE LATEST STORIES AND TIPS FROM CATERPILLAR MARINE

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Product Support

Caterpillar doesn’t just sell marine engines and power solutions; we also provide world-class support through our dealer network. No matter where your vessels operate, Cat dealers are ready with the tools, technologies and expertise to help you keep your boats running productively and profitably.

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Product Support
Product Support

Marine

For marine diesel engines and generator sets to technology solutions, Caterpillar Marine is your partner on the water – backed by the worldwide dealer support network.

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Marine
Marine

Marine Power Systems

Any size or shape. In any regulatory environment. When you need power, Caterpillar is equal to the challenge. Our generators are used in a variety of applications.

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Marine Products
Marine Products

Thank you for keeping our communities running

We're here to support all of our customers, especially those who are essential to keeping their industries moving. Check out our COVID-19 resource center for the genuine Cat parts, dealer support and other tips you need to operate your business.

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Covid-19 Resources
Covid-19 Resources