HIGHER UPTIME. LOWER OPERATING COSTS. THAT’S A CVA.

Customer Value Agreements

Marine Customer Value Agreements

WHAT’S A CVA?

Cat® Customer Value Agreements (CVAs) feature comprehensive solutions for parts, services and connected technologies designed to address the evolving needs and expectations throughout your vessel lifecycle. No matter which CVA you choose, you can expect Caterpillar and your dealer to help keep you on the water.

CVA Graphic

Like most maritime companies, downtime is not an option for Jackson Offshore. That’s why they signed a Customer Value Agreement with Louisiana Cat to manage the maintenance and service of its engines. The CVA helps bring long-term value to the company with a fixed cost for maintenance, OEM parts, better service quality and more. Watch the video to see how a CVA can impact your business. 

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Jackson Offshore

CVA Support. No Compromises.

With CVAs, the focus is on what we deliver: a customer outcome, such as hassle-free maintenance or engine protection. It is lifecycle-driven with focus on value promises; selling a customer parts, or parts and labor. 

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Longer component life with genuine Cat® Filters
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Longer engine working life with Cat Fluids
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Lower fuel injector cost per hour with Cat Filters

WHAT TO EXPECT IN EVERY CVA

Hassle-free ownership

Caterpillar and your Cat dealer are dedicated to making sure you get the most from your equipment with outstanding service and support. Let’s explore what services we have to offer.

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Hassle-free ownership

PEACE OF MIND FROM EQUIPMENT HEALTH MANAGEMENT

Whether you’re running one vessel or an entire fleet, Caterpillar has the technologies you need to get timely, accurate data from your engines.

Marine Digital Services
Marine Digital Services

Hassle-Free maintenance

Your CVA unlocks maintenance efficiencies to optimize engine maintenance from genuine Cat parts delivered right to you, right on time to flexible service options to best suit your application.

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Hassle-Free maintenance

Security of Expert Dealer Support

Your CVA offers resources for maintenance planning, repairs, rebuilds and upgrades, with diagnostic and troubleshooting support as well as expert dealer advice and training options.

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Security of Expert Dealer Support

Marine Digital Services

Cat Asset Intelligence enables you to improve on the most critical aspects of your operations.

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Marine Digital Services

Cat® Parts, Reman Solutions, Repair Options, And Kits

Cat parts are designed to provide our customers with the best possible uptime and service life. Learn more about our Engine Overhaul Repair Kits, Performance & Emissions Upgrade Kits, Reman Solutions and more to help you keep your engines running.

Cat Parts, Repair Options, and Kits
Cat Parts, Repair Options, and Kits

Engine Advice

Get expert answers to some of the most common questions we receive about our engines.

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Engine Advice

Cat S•O•S℠ fluid analysis

A routine Cat S•O•S fluid analysis can detect potential problems before they happen, helping you prevent costly repairs, save on maintenance costs and protect your engine. 

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Cat S•O•S℠ fluid analysis

Marine E-Newsletter Sign-Up

Get in on the Cat Marine Products and Support newsletter. Every issue includes industry news and hot topics, interviews with experts, tips, trends and the latest offers.

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Marine E-newsletter Sign-up

Order Parts Online

Genuine Cat parts give you a powerful advantage because they are made specifically for your Cat equipment. They can make all the difference in keeping machines running and staying profitable. And with online ordering, it's easier than ever to get the Cat parts you need when you need them.

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Order Parts Online

Cat Customer Value Agreements

A CVA helps Power Systems customers get the most out of their assets by keeping them easy to own and ready to run.  

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Cat Customer Value Agreements

Product Support

Caterpillar doesn’t just sell marine engines and power solutions; we also provide world-class support through our dealer network. No matter where your vessels operate, Cat dealers are ready with the tools, technologies and expertise to help you keep your boats running productively and profitably.

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Product Support

Marine

For marine diesel engines and generator sets to technology solutions, Caterpillar Marine is your partner on the water – backed by the worldwide dealer support network.

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Marine

Marine Power Systems

Any size or shape. In any regulatory environment. When you need power, Caterpillar is equal to the challenge. Our generators are used in a variety of applications.

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Marine Products

Thank you for keeping our communities running

We're here to support all of our customers, especially those who are essential to keeping their industries moving. Check out our COVID-19 resource center for the genuine Cat parts, dealer support and other tips you need to operate your business.

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Covid-19 Resources