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When summer heat pushes truck engines to the limit, your shop’s response matters. Follow these best practices to help prevent costly failures and keep customers moving.
Summer’s high temperatures and long hauls can push every component to the limit — and when a truck rolls into your bay overheating, your customer’s already under pressure. You’ve got to diagnose the problem fast, repair it right the first time and do what you can to avoid a repeat visit.
The key? Prevention. Cooling system failures are often avoidable with smart inspections, the right parts and a team that knows what to look for before small issues turn serious.
You know the story: it’s rarely a single, catastrophic failure. More often, it’s one degraded part that leads to another and then another. That’s why you want to watch these components closely:
Any of these heat-related problems can lead to major engine damage — cracked heads, blown gaskets, even bearing failure — and expensive downtime for your customers.
To stop cooling system failures, make proactive inspections a top priority during the summer months. When customers bring in their trucks for service, it’s smart to practice:
While visual inspections are most helpful in detecting heat issues, there are a few essential tools you’ll want to have on hand as well — including radiator cap testers, coolant system pressure testers for leak detection and dip strips for quick insights into coolant health.
Another smart strategy? Remind customers how to avoid hot weather issues. Encourage them to:
Check that coolant is clean and topped off before hitting the road — every time. Stress that they should never add water, which can cause rust and long-term damage. The best choice? Genuine Cat coolant designed for Cat truck engines.
Watch for coolant and water pump leaks. Make sure to point out the difference between acceptable drips and critical problems.
Replace damaged radiator shrouds — don’t just remove them. Some customers take off broken or beat-up shrouds, but doing so can lead to overheating.
Keep up with S•O•S℠ fluid analysis. Regular oil and coolant sampling can help spot issues before they become breakdowns.
Also, remind customers not to panic if their fan doesn’t kick on at 195°-200°F. That’s normal — Cat truck engines are designed to run hotter than the average car engine.
The right inventory can turn a potential road call into a quick fix — or better yet, prevent the failure altogether. Work with your local authorized Cat dealer to make sure you have these essentials in stock and ready to go.
Consider bundling common components into convenient summer-ready kits that customers can stock in their trucks just in case there's an issue.
You don’t need fancy tools to stop cooling system problems, just sharp eyes, disciplined inspections and smart parts stocking. When you can spot a cracked hose before it causes a cracked head, you’re not just fixing problems. You’re helping keep trucks on the road — building customer trust and loyalty.
For more tips and tools to help keep Cat truck engines running strong — this summer and all year long — check out the Cat Truck Engine Repair Pro Resource Center.