Cat^® Truck Engine Repair Pro Resource Center

Support for Independent Repair Facilities (IRFs)

Let's Make It Easier for You

As a member of the Cat^® community of truck engine repair pros, you're part of a long-lasting legacy devoted to maintaining Cat on-highway truck engines. Independent Repair Facilities (IRFs) can rely on this resource center for tips, special product offers and support for the road ahead.

BECOME A TIA, UNLOCK NEW BENEFITS

Target Independent Accounts (TIAs) are shops offering Cat truck engine support that have chosen to align more closely with Caterpillar. Through this alignment, TIAs gain access to:

• Expert advice tailored to their business
• Technical information for parts & service
• Additional support systems based on membership level, including the technical information portal, Cat Service Information System 2.0 (SIS 2.0) and Cat Electronic Technician (ET)

Learn More

FIRST, GET A CWS ID – THEN, EXPLORE YOUR OPTIONS

Upon signup, TIAs are given a Corporate Web Security Identity (CWS ID). This login credential gives members access to internal Cat systems and other features as a Level 1 or Level 2 member.

Level 1, the Technical Information Portal Package, includes the following resources (accessible via secure portal on tepp.cat.com):

Technical supplements
Disassembly/assembly instructions
Cat Reman core acceptance criteria
Current Cat promotions & special offers

All TIAs can utilize the Technical Call Center free of charge

GET ROLLING WITH HAUL TALK

Listen to the Cat truck engine podcast, where hosts Kurt and Zach chat with some of the owners, operators, dealers and truckers who keep us all going.

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VIDEO LIBRARY

What sets TIAs apart from other repair shops? Check out our video playlist to see stories about the shops offering Cat truck engine support, hear the latest insights from truckers who benefit from our services and witness what becoming a TIA can do for you.

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FEATURED ARTICLES

Go deeper into the products and services available to Cat truck engine repair pros. Explore articles covering topics like maintenance, repair options, Cat Reman and genuine Cat parts.