Cat wheel loader with open hood, an operator examining machine
Cat wheel loader with open hood, an operator examining machine

Cat® Self-Service Options

WHAT YOU NEED TO DO THE WORK YOURSELF

When it comes to heavy machinery, time is money. One machine down can bring the job site to a standstill. There's no need to wait on common repairs. Sometimes you will want to do your own repairs and maintenance — that's why Cat® Self-Service Options (SSO) offer integrated custom solutions. We offer the convenience of online ordering, dealer pickup, or delivery to site with relatively simple to follow service instructions packaged with each part.



 

 

GENUINE CAT PARTS

Backed by our standard Caterpillar warranty

 

 

SERVICE INSTRUCTIONS

Including safety & cleanliness guidelines

 

 

RECOMMENDED TOOLING

With option to purchase

 

 

TECHNICAL SUPPORT

From dealer technicians and support personnel

 

 

Find Options for Your Service Needs



 

A REPAIR SOLUTION THAT GOES WHERE YOU DO

When your business keeps you on-the-go, it helps to have flexible repair solutions. Self‐Service Options make it easy to repair from start to finish, with everything you need in one convenient package.

Frequently Asked Questions

 

 

 

What types of repairs can I perform with Cat Self-Service Options?
 

There are a wide range of Self-Service Options for repairs you can do anywhere. If Self-Service Options are available for your machine model, they will appear under the heading “YOU HAVE CAT SELF-SERVICE OPTIONS FOR YOUR (Model Selected)” on Parts.Cat.Com.
 



 

How can I ensure I’m choosing the right parts for my Cat machine?
 

Entering the serial number for your Cat machine(s) on Parts.Cat.Com or the Cat Central app is the easiest way to ensure you’re ordering the correct parts for your equipment.

 



 

Are recommended tooling and service instructions included with Cat parts?

 

When ordering through the Cat Self-Service Options page on Parts.Cat.Com, your Cat parts order will include step-by-step repair instructions and a list of recommended tooling to complete your repair.
 

 



 

Can I get technical support during my Cat equipment repairs?

 

In addition to the step-by-step repair instructions and recommended tooling included with your Cat Self-Service Options order, Cat dealers are available to provide repair assistance.
 

 



EXPLORE AVAILABLE SELF-SERVICE OPTIONS

Ready to perform your own maintenance and repairs? We have the tools you need. We periodically expand the list of available Cat® Self-Service Options (SSO). Download the file to find if your model has SSO coverage. With the right parts, tooling, service instructions and technical support in one convenient package you'll get back on the job in no time!

Download Guide

 

 

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Laptop Computer with a Cat SSO Webpage on screen

Order Online

Here's a way to save yourself even more time and effort when maintenance and repairs are due. Order Cat Self-Service Options online anytime at parts.cat.com.

ORDER NOW
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Use your Cat Card Save Cash for Later – Dark Gray Background with a grid of Cat Cards

Cat Card

Turn today's purchase into tomorrow's new part or service when you use your Cat Card at participating Cat dealers and Cat Rental Stores and on parts.cat.com. It's that easy.

APPLY TODAY
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Hand holding a smartphone displaying the SIS2GO app onscreen

SIS2GO

The Cat SIS2GO app is designed to help you with every stage of repair and maintenance by giving you access to Cat service and parts information for your equipment.

GET STARTED