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Your Caterpillar account is the single account you use to log in to select services and applications we offer. Shop for parts and machines online, manage your fleet, go mobile, and more.
What if you could save thousands of dollars in owning and operating costs every year just by just doing a single service? With Cat® S·O·S ℠ Services, you can. This routine check-up for your oil, coolant and fuel delivers valuable insights you can use to prevent unexpected failures and unplanned downtime.
All you have to do is provide the sample. Our fluid analysis experts do the rest—using proprietary processes, sophisticated chemistry and the latest technology to reveal excessive wear, contaminated fluids or other “unseen” issues. You get reports you can understand and recommendations you can act on, fast.
If you don’t have a strong fluid analysis program or you’re sampling with another lab, here are six compelling reasons why Cat® S•O•SSM Services beats the rest.
1. GET RESULTS YOU CAN TRUST
The S•O•S Services process is built by Caterpillar scientists and backed by product engineers. Our worldwide testing standards ensure consistent quality so you receive accurate, detailed results every time.
2. SEE SOPHISTICATED TREND ANALYSIS
We evaluate your sample based upon complete product knowledge, fluid properties and analysis of millions of data points—with more than 7 million samples tested each year.
3. OUR EXPERTS CARE ABOUT YOUR BOTTOM LINE
Your Cat dealer can set a sampling schedule tailored to your needs, and integrate it into a robust equipment management program. Not only will you save by fixing issues before failure, you can optimize operations to control costs.
4. ENJOY COMPLETE CONDITION KNOWLEDGE
Your fluid data is integrated with other vital condition monitoring information—giving you insights into health, performance, location and more. (And with global software, you can seamlessly sample with any Caterpillar lab and get a complete history.)
5. MIXED FLEET? WE HAVE YOU COVERED
Our team knows engines and components better than anyone, whether made by us or another manufacturer. In fact, about 25% of all samples come from equipment other than Cat. We’re your total solution for mixed fleets.
6. WE’RE BUILT FOR EVERY TYPE OF FLUID & APPLICATION
Caterpillar handles oil, coolant and diesel fuel sampling for all kinds of equipment ... from power generation to pipeline, mining to marine and more.
Chemist Dana Franklin gives you a glimpse into the S•O•S SM Services Program and how regular fluid sampling can prevent unexpected breakdowns.