CAT® CUSTOMER SERVICE AGREEMENT (CSA) CONTRACT INFORMATION

EQUIPMENT MAINTENANCE SCHEDULES

CONTACT US


Cat Financial Customer Service
CFAS@cat.com
1-800-651-0567 | Ext 4220

 

WHAT IS A CSA?

The Cat Financial Customer Support Agreement (CSA) was designed with the do-it-yourself customer in mind, allowing you to perform routine maintenance for Cat® machines at the designated service interval per the standard operation and maintenance guidelines. Includes maintenance scheduling, financial planning for cost control, asset monitoring and notification and portability for exceptional value on your terms.

*This is a contractual site created for CSAs purchased in 2018 and 2019. CSAs are no longer available as Caterpillar has transitioned to Customer Value Agreements (CVAs).

CSA PARTICIPATING DEALERS

  • Carolina Cat
  • Quinn Company
  • Thompson Machinery
  • Thompson Tractor

CUSTOMER VALUE AGREEMENTS

Maintain your equipment's built-in value with a custom plan. It’s hassle-free and can help you get the most from your Cat® equipment, including genuine Cat® Parts delivered right on time and right to your door. 

Get More Details
Customer Value Agreements
Customer Value Agreements