GET & Bucket Customer Value Agreements (CVAs)
GET & Bucket Customer Value Agreements (CVAs)



Keeping your buckets and ground engaging tools (GET) in top shape helps to maximize the productivity and efficiency of your mining operation. A Cat® Customer Value Agreement (CVA) for GET and buckets makes sure you always have the right components on hand and ready to go, minimizing downtime. Plus, it will help you monitor GET conditions and performance and plan bucket rebuilds while minimizing unpredicted repair and replacement costs, guaranteed.*

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*Support programs and payment options are based on agreement length, fleet size and component consumption.





What are GET & Bucket CVAs?

GET and Bucket CVAs are service offerings that help you stay on top of bucket and GET supplies, rebuilds and replacements. And your CVA is tailored to meet the needs of your operation. Work with your Cat dealer to optimize your bucket-GET configuration and customize CVA options such as operator training, inventory management and removal and installation services to minimize the total costs of production for your operation.

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Video: Cat® Ground Engaging Tools and Bucket CVA for Mining | Overview
GET & Bucket CVA Video





100% Performance


Maximum Uptime


Zero Unplanned Lifecycle Costs






Hassle-Free Ownership    

Your CVA includes pay-per-consumption or cost-per-hour/cost-per-ton (CPH/CPT) models to help you control and manage GET expenditures. You can opt to add bucket rebuilds with guaranteed availability. Coverage terms range from one to five years, depending on the plan you choose.

CVA Value: Hassle-Free Ownership
CVA Value: Hassle-Free Ownership

Hassle-Free Maintenance    

Want your dealer to remove and replace your old GET when it’s time, or would you rather have your crew handle it? Either way, you get GET maintenance instruction and tooling for your crew. There are bucket lip rebuild options as well, ranging from Lay-Out & Specs to total rebuilds by your Cat dealer. You can customize your GET maintenance plan to fit your needs and your operation.

CVA Value: Hassle-Free Maintenance
CVA Value: Hassle-Free Maintenance

Security of Expert
Dealer Support        

Your CVA starts with dealer inventory management, so you always have the GET you need on hand — saving valuable time when replacements are required. Your dealer can also customize the right level of asset optimization for your needs, from expert bucket wear advice to a Total Bucket Management program. You can get guaranteed bucket availability if you want it, too.

CVA Value: Security of Expert Dealer Support
CVA Value: Security of Expert Dealer Support

Peace of Mind from Equipment Health Management

From machine alerts and consumption reporting through the Cat App to total production management through Cat Productivity, your CVA includes the technology you need to stay on top of maintenance and performance. Your dealer can add inspections — with a 3D scanning option — as well as bucket tool operator and maintenance training for your people.

CVA Value: Peace of Mind from Equipment Health Management
CVA Value: Peace of Mind from Equipment Health Management





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Find the right CVA for your operation:




With one year of coverage, you can get pay-per-consumption or CPH/CPT pricing that includes wear package and lip rebuild advice, inventory management, inspection reports and more.

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With up to three levels of coverage, you can get pay-per-consumption or CPH/CPT pricing that includes wear package advice and delivery, lip rebuild, inventory management, on-site dealer inspections with reports and more.

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With this comprehensive solution, you can get total bucket management on a CPH/CPT pricing model that includes complete bucket rebuilds, inventory management, on-site dealer inspections with reports, removal and installation services and more.

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Contact your Cat® dealer. Shape your CVA plan.

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Maintenance for Mining CVAs

On any plan, get the right parts on time — parts that can extend component life by up to 50%. Choose scalable options, from delivered kits for do-it-yourself maintenance up to flexible dealer labor and component assurance programs. All that and more, right this way.

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Hydraulic Hose & Coupling CVAs

High utilization means steady hose and coupling turnover. This is a customizable, hassle-free solution to manage your hose and coupling needs. Scale from delivered replacement kits to a dealer-managed onsite hose assembly shop. Plus, explore options for utilization-based payment with zero upfront cost* on tooling and stock.

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Undercarriage CVAs

For strong machine performance, a lot rides on your undercarriage. Get component assurance, machine alerts and the right parts at the right time — all with a cost-per-hour payment structure. It’s a flexible plan to maximize your uptime with zero upfront cost.

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Powertrain CVAs

Check out all the Powertrain CVAs available for your new or current fleet. Track equipment health, keep up with planned maintenance and control your costs. Your dealer will help your shape a plan that holds the line on your cost-containment goals — costs per ton, costs per hour or costs per mile/kilometer.

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*Support programs and payment options are based on agreement length, fleet size and component consumption.