Jeff Payne,
Implementation Manager

Machines talk. Jeff listens

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jeff payne

Jeff’s experience as a mechanic, at Caterpillar and elsewhere, dates back to 1981, so he knows the ins and outs of equipment maintenance. He also knows just how much smarter today’s machines are than those built decades ago. All the electronics they contain tell him — and you — a lot about their health. As he travels to jobsites around the world, Jeff looks and listens carefully to equipment, seeking ways to increase your uptime and productivity.

In His Own Words

  • Last Cat® machine you operated: “A 311E I rented to dig trench for a foundation on my property”
  • Last time you turned a wrench: “Almost every week, either at work or in my shop at home”
  • Most used tool in your own shop: “My car lift”
  • One fun fact about you: “I filmed a video with Mike Rowe from Dirty Jobs”

Meet the Experts

Andrew Clope

Each member of the Fleet Monitoring Center team may bring a particular specialty to the table — engines and aftertreatment in Andrew’s case — but they’re big-picture thinkers when it comes to assisting your operation.

Meet Andrew
Jeff Payne
Jeff Payne

Brian Jones

Earning your trust and helping you be proactive versus reactive: that’s Brian’s goal. To achieve it, he’s all about collaboration — bouncing ideas off his teammates to find the right answer for your situation.

Meet Brian
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Ivan Brandt

What makes the team in the Fleet Monitoring Center special? According to Ivan, it’s each individual’s unique pairing of high-tech skills and hands-on knowledge — a combination that helps you find and fix problems fast.

Meet Ivan
Ivan Brandt
Ivan Brandt