EXCEPTIONAL PEACE OF MIND

extended service coverage

Power Systems Extended Service Coverage

Flexible Options

Extended Service Coverage (ESC) BENEFITS

  • Protect your investment with coverage for parts and labor expense on covered components (less any applicable deductible)

  • Lock in parts and labor repair costs up front

  • Make sure repairs are done right the first time with factory-trained technicians using genuine Cat® parts

  • Get back up fast with covered repairs from the best dealer network

  • Return your engine or generator set to its operating specifications prior to failure, meeting all requirements for safe use and environmental compliance

  • Choose from multiple coverage levels and deductible options to fit your budget and operational needs

coverage without interruption

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ESC for GENERATOR SETS & ELECTRIC POWER SYSTEMS

WHY ESC?

  • GLOBAL COVERAGE: Our ESC is available wherever you are, for all your ESC coverage and service needs. It’s true global* service with no zones or territory restrictions.

  • LOCAL EXPERTISE: Trained technicians at more than 2,500 Caterpillar authorized service locations have the experience, training, and tools to repair your engine quickly and accurately.

  • EASE OF DOING BUSINESS: Our pricing terms are simple, and you can customize coverage options to fit your individual needs.

  • PEACE OF MIND: When you choose ESC, you can be confident knowing your investment is protected by the power of Caterpillar.

  • HISTORY OF PROTECTION: Your Cat dealer is backed by Cat Financial. Together, we’ve been providing product support with ESC programs to electric power customers since 1986.

*Except where prohibited.
 

With coverage options for all types of critical applications including new, advantage, and overhaul, we’ve got you covered throughout the lifecycle of your genset.

CHOOSE FROM OUR SILVER, GOLD, PLATINUM, and PLATINUM PLUS COVERAGE LEVELS.
 

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Special Offers

COMPLIMENTARY 5 year GOLD ESC on GC Products

5 year Gold level ESC is now included with your Cat GC standby generator set purchase. Available on diesel D40 GC - D1250 GC gensets only.

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5 year GOLD ESC

COMPLIMENTARY 5 year PLATINUM ESC on Retail ≤C32 Products

5 year Platinum level ESC is now included with your Cat standby generator set purchase. Available on diesel C4.4 - C32 gensets only.

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5 year Platinum ESC

ESC for ELECTRIC POWER STANDBY GENERATOR SETS

When the power goes out, your business needs a backup power system that performs. Protect your assets and get the best coverage for your business by exploring our Extended Service Coverage options for your new, used, or overhauled standby generator sets.

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ESC for ELECTRIC POWER STANDBY GENERATOR SETS

ESC for ELECTRIC POWER PRIME GENERATOR SETS

Not all power systems have identical needs. Choose the best coverage option for your prime generator set with Extended Service Coverage to protect your equipment and get the peace of mind you deserve.

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ESC for ELECTRIC POWER PRIME GENERATOR SETS

Customer Value Agreements

Whether you like to do it yourself or you want us to do it for you, we can create a custom maintenance agreement that meets the needs of your business and your budget. Cat equipment is designed and built to provide maximum productivity and operating economy. Maintain that built-in value through a Customer Value Agreement.

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Customer Value Agreements

ESC for Switchgear, ATS, EPIC

With Caterpillar ESC you get service coverage that’s as durable and long lasting as your Cat equipment – so you can spend less time managing maintenance and more time running your business.

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ESC for Switchgear, ATS, EPIC

RELIABLE POWER FOR YOUR INDUSTRY

Learn how setting up a Customer Value Agreement (CVA) with remote monitoring and an extended service contract can better protect your business and your equipment for the long haul.

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RELIABLE POWER FOR YOUR INDUSTRY.

Product Support

From maintenance and parts to financing and training, we’re committed to help you control and manage costs, manage risk, and safeguard your operation. 

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Product Support

CUSTOMER RESOURCES

Get quick access to all the resources you need to monitor, maintain, and protect your power system – including on-demand training, warranty registration, online parts ordering, and more – in one place.

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CUSTOMER RESOURCES