Easy To Own.
Ready To Work.
That’s A CVA.
Customer Value Agreements

What's a CVA? Your Customer Value Agreement.

 

 

WHAT’S A CVA?

It’s a hassle-free ownership plan to get the most from your Cat® equipment. Genuine Cat® Parts deliver right on time and right to your door, with instructions for hassle-free maintenance. You get the security of an Equipment Protection Plan (EPP) to avoid unexpected costs for unplanned repairs. All the keys to machine health management conveniently display on your phone. And it all can roll in with your monthly machine payment. It’s one easy plan to leverage Cat value — beyond the machine — to maximize your investment and lower ownership costs. That’s a Cat® Customer Value Agreement (CVA).

See CVA Options
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Is a CVA worth it? Listen to Customers.

Check out this customer testimonial with reviews highlighting the convenience and peace of mind an agreement brings to their day-to-day work.

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“THE BIG PICTURE IS NO DOWNTIME.”   

—Jeff Gatton, Owner

“IT'S A NO-BRAINER. IT'LL PROVE ITSELF.”   

—Chris Johnson, Equipment Manager

“IT'S READY TO GO WHENEVER YOU'RE READY TO RUN THE MACHINE.”  

—Joe Calvert, Operator

WHAT YOU NEED TO KNOW ABOUT A CVA.

There's a lot that goes into owning equipment, so there's a lot that comes with CVAs. Check out this video to get an overview about what they offer and how they can help keep your machine easy to own and ready to work.

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What Comes in a Customer Value Agreement?

Your Cat dealer can walk you through flexible CVA options: PM management according to working hours, whether you do the maintenance or prefer dealer service, amount of EPP coverage and more. Below are the key reasons why you'll find value in a CVA.

Hassle-Free Maintenance

with Genuine Cat® Parts delivered right to you, right on schedule for maintenance. Service options are flexible to best suit your operation.

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Security of Expert Dealer Support

with Equipment Protection Plans that offer troubleshooting, diagnostics and repairs with Genuine Cat Parts.

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peace of mind from equipment health management

with easy access through the Cat App and My.Cat.Com to monitor machine hours, location and key health alerts, and inspection results through Cat Inspect.

Peace of Mind

Hassle-free ownership

from helpful advice, easy parts instructions and eligibility to roll your CVA into one monthly machine payment.

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BUYING TODAY? GET EXCLUSIVE OFFERS WITH A CVA.

The Great Payback adds a cva with a special offer.

The Great Payback Event offers new machine buyers a fuel or finance payback with a Customer Value Agreement included. If you’re in the market for the products below, be sure to check out this limited offer.
• Articulated Trucks                     
• Dozers (Medium)
• Excavators(Medium-Large)       
• Motor Graders
• Soil Compactors                         
• Wheel Loaders (Medium)

Check out The Great Payback Event
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Choose Your Offer.

Check out two exclusive finance offers: 0% for 36 months including a Cat CVA or 0% for 60 months – both with zero down.

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FIND THE RIGHT CVA FOR YOUR OPERATION.

CVA DETAILS FOR A NEW CAT MACHINE

When buying a new machine, you have three CVA options that fit different operations. Whether you handle maintenance, or prefer to take advantage of dealer service, these CVAs get the most from your new machine and can reduce your owning and operating costs while providing a hassle-free ownership experience.

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NEW MACHINE

CVA DETAILS FOR A CAT CERTIFIED USED MACHINE

Trust and confidence are critical when buying used equipment, and a CVA keeps confidence with you throughout Cat Certified Used machine’s life. Check out the details and advantages of adding a CVA to a Cat Certified Used machine.   

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USED MACHINE

CVA DETAILS FOR A CAT MACHINE I OWN NOW

Whether you have an expiring service agreement or are interested in a CVA for a machine you already own, the lifecycle Extend CVA offers options for you. With an Extend CVA for your currently owned machine, convenience is right within reach.  

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AFTERMARKET

Want to learn more?

If you’re looking for more information on Customer Value Agreements, check out graphics showing how CVAs can impact your operation, the CVA key features brochure or the CVA overview brochure with details on your options. If you have any questions on how it works or what’s best for you, be sure to reach out to your local Cat dealer.

Your Dealer's right this Way.

Ready to learn more about CVAs? Use this dealer locator to find your Cat dealer. They’re ready when you are to discuss the right CVA for your operation. 

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*Subject to restrictions and availability. Additional terms and conditions may apply.