- With the touch of fingertips and navigation of user-friendly icons, the latest operator-oriented User Interface (UI) maximizes uptime and gets crews to work without delay.
- The interface enables operators to maintain accuracy and maximize every second of their shift. It also makes it manageable for a single person to check and adjust for bucket wear.
- VisionLink® provides actionable data insights for all assets - regardless of fleet size or equipment manufacturer.* Review equipment data from your desktop or mobile device to maximize uptime and optimize assets. Dashboards provide information such as hours, miles, location, idle time, and fuel utilization. Make informed decisions that lower costs, simplify maintenance, and improve safety and security on your jobsite.
- Cat® Remote Troubleshoot is a mobile application that allows your Cat dealer to perform diagnostic testing on your connected machine remotely to help ensure that issues are resolved quickly and with less downtime.
*Data field availability can vary by equipment manufacturer.
Availability may vary by region.
Please consult your local Cat Dealer for more details.
When you purchase Cat® equipment, you receive more than just the machine. You’re also getting the support of a best-in-class dealer network backed by a range of flexible solutions, technology, tools, and more.
When you work with your local Cat dealer, you'll be supported by one of the industry's most extensive, knowledgeable dealer networks.
Comprising 160 independent dealers, the Cat Dealer Network serves 197 countries through thousands of branches worldwide.
It’s more uptime, cost-saving service and repair options, quality parts, and precision components. It’s all about support built around your success.
The Importance of Buying Genuine Cat® Parts
- Designed by Caterpillar engineers to the exact specs of your Cat equipment.
- Rigorously tested to ensure maximum performance.
- Covered by a 12-month warranty.
Cat Inspect – Work made easy.
- Record real-time inspection data.
- Simplify inspections and reporting.
- Easy-to-read results all in one place.
Cat Ground Engaging Tools (GET) – Longer wear. More work.
- GET for every machine and application.
- Tools to extend life and track GET lifecycles.
- Bucket rebuild options for optimal performance.
Cat Hydraulic Components – Quality durability you can work with.
- Flexible options – New, remanufactured, exchanged, rebuilt, or repaired.
- Expert diagnostics, testing, and contamination control.
- Buy in-store, online, or on your mobile device.
Cat Hose Service – Fast and safe to get you back to work.
- Hoses and couplings for most makes and models.
- OEM database ensures an exact fit.
- Industry-best tooling, training, and assembly standards.
Cat Certified Rebuild – An Investment That Works. Again, and again.
- Better-than-when-new performance at a fraction of the cost.
- Performance, safety, and technology upgrades and enhancements.
- Full warranty coverage, Customer Value Agreement, and special financing.
Cat Remote Services – Work is done in a flash.
- Cut downtime for updates and service.
- Install the latest machine software remotely.
- Troubleshoot issues before a technician arrives.
Cat Repair Options – Choices that work.
- Broad range of options matched to your needs, budget and timeline.
- Expert service and repair advice from your Cat dealer.
- Timely quote and repair.
Quality Replacement Parts
When you purchase a Cat machine, finding replacement parts is simple. We manufacture and stock our replacement parts so you can easily find and order new parts as necessary using our Parts.Cat.com portal. Instead of relying on a supplier, you can go directly to the source for your Cat parts.
Save time hunting down the right part when you purchase from the same brand that has served you for years. The benefits of Parts.Cat.com include:
- Convenience: You can quickly order the parts you need with this user-friendly platform. Store your information, view your order history, and get order information all from the same website.
- Knowledge: At Parts.Cat.com, you can find more than just the parts you need. There are informational guides and articles to help you learn more about your equipment and the parts that go with it.
- Support: If you have questions about the part you need, you can always contact your local Cat dealer for assistance and helpful information.
Wide Inventory
If you have a job requiring a specific tool or capability, you can find an option from Caterpillar. With models for everything from large-scale construction jobs to landscaping to agriculture, we are here to help you get the job done.
Like New Again
Cat Reman products help expand service offerings for our customers by providing the quality and precision of new Cat parts while lowering the total cost of ownership and reducing the need for raw materials. Cat parts are remanufactured to strict quality standards, offer new performance, have a long, reliable service life, and a same-as-new Cat parts warranty. Over-the-counter availability gives customers more options at repair and overhaul time, providing maximum productivity at lower costs.
Once a product reaches the end of its serviceable life, the returned core arrives at a Reman facility where it is disassembled down to the smallest part, losing its original identity. Each element is cleaned and inspected against strict engineering specifications to determine if it can be effectively salvaged. Accepted worn-out components are then converted into production-ready material through advanced salvage techniques, which use the same rigorous engineering process that goes into new Cat machines.
A leader in remanufacturing technologies and processes, Cat Reman returns products to the same-as-new condition at the end of their serviceable lives and helps reduce owning and operating costs by providing our customers with the same-as-new quality at a fraction of the cost of a new part. Through remanufacturing, Caterpillar reduces waste, lowers greenhouse gas production, and minimizes the need for raw materials.
Rebuild for Second Life and Beyond
Cat excavators and other Cat machines are designed to be rebuilt. Through the Cat Certified Rebuild Program, you can get a like-new excavator with a like-new warranty at a fraction of the cost of a comparable new model—all to reduce waste and drive down your lifetime operating cost.
The program starts with a thorough inspection. Then, the excavator is disassembled and rebuilt from the ground up, including all Cat product updates. More than 350 tests and inspections ensure the same high level of quality as a new Cat excavator.
Consult your Cat dealer for more information.
- Sites where excavators work are typically rugged and challenging. That’s why it’s essential that the 395 Front Shovel (FS) cab helps protect the operator as much as possible from fatigue, stress, noise, and extreme temperatures associated with the job.
- The comfort and efficiency of movement help keep operators productive and alert throughout the entire shift. The standard seat is wide and adjustable for operators of virtually any size.
- The tip-up left console makes getting in and out of the seat easy.
- The Premium cab includes a heated and cooled air suspension seat.
- The cab is sound-suppressed and sealed.
- Advanced viscous mounts reduce cab vibration
- Control the excavator comfortably with easy-to-reach controls located in front of you.
- The touchscreen monitor provides easy access to critical information and settings. Shortcut keys make it easy, and two are for entertainment, heating, and air conditioning. There is also a shortcut key for apps and functions that you can set.
- Standard automatic climate control maintains a comfortable temperature throughout your shift.
- Convenience features include a Bluetooth®-integrated radio, USB charging and phone connectivity ports, 12V DC outlets, and an auxiliary (AUX) port.
- Cup and bottle holders are easily accessible, and storage spaces are conveniently located throughout the cab.
- Store your gear in various locations, including in-cab storage beneath and behind the seat, overhead, and in the consoles.
Not all features are available in all regions.
Please check with your local Cat® dealer for specific offering availability in your area.
- The 395 Front Shovel (FS) uses a keyless push-button engine start. This adds security for the machine by using Operator ID codes to limit and track machine access. Codes can be entered manually via an optional Bluetooth key fob.
- Most machine settings can be controlled through the high-resolution touchscreen monitor. It offers several languages and is easily accessible from the seat – no twisting or turning is required.
- Operating can be made easier with the touch of a joystick button. The joystick function can be customized through the monitor. The joystick pattern and response can be adjusted to match the operator's preference. * All preferences are saved with the Operator ID and restored at login.
- Make moving the excavator much easier with Cat® Stick Steer. Push a button and use one hand to travel and turn instead of both hands or feet on levers or pedals.
- You can also add an auxiliary relay to power on or turn off a CB radio, beacon light, or other attachment so you don’t have to take your hands off the joysticks.
- Not sure how a function works or how to maintain the excavator? Always have the operator’s manual readily available on the touchscreen monitor.
- Use the in-monitor QR code to learn about machine and technology features through a full suite of “how-to” videos.
- Caterpillar’s Equipment Training Solutions (ETS) team develops and executes training programs for Cat equipment operators and jobsite supervisors, and certifies operators in the Cat® dealer network. The comprehensive training solutions help operators maximize production and improve safety through a variety of training solutions including eLearning, instructor-led, simulators, and custom training programs. To learn more about Cat Operator Training, visit www.catoperatortraining.com.
Not all features are available in all regions.
Please check with your local Cat® dealer for specific offering availability in your area.
- The Cat® C18 engine meets U.S. EPA Tier 4 Final, EU Stage V, Korea Stage V, and Japan 2014 emission standards.
- Cat diesel engines are required to use ULSD (ultra-low sulfur diesel fuel with 15 ppm of sulfur or less) or ULSD blended with the following lower-carbon intensity fuels**up to: 20% biodiesel FAME (fatty acid methyl ester)* or 100% renewable diesel, HVO (hydrogenated vegetable oil) and GTL (gas-to-liquid) fuels. Refer to the guidelines for a successful application. Please consult your Cat dealer or “Caterpillar Machine Fluids Recommendations” (SEBU6250) for details.
- A well-trained operator is worth the investment. Skilled operators benefit your bottom line by maximizing productivity, minimizing costly downtime, and monitoring jobsite safety – which can help improve fuel efficiency and reduce greenhouse gas emissions.
- Auto Engine Speed Control helps reduce unnecessary fuel consumption and greenhouse gas emissions by allowing the engine to automatically enter idle mode when the machine is not in use.
- Extended maintenance intervals help reduce downtime and decrease the amount of fluid and filters replaced over the machine's life.
- Cat VisionLink displays the CO2 emissions for monitored assets, calculated by fuel type, for the Runtime Fuel Burned each day within a selected date range.
- Remote Troubleshoot helps decrease maintenance time and keeps your machine running at maximum efficiency by allowing your Cat dealer to virtually test the machine while it's in operation. Once a problem is identified, a technician can fix it the first time, saving time and money.
*Engines with no aftertreatment devices can use higher blends, up to 100% biodiesel (for the use of blends higher than 20% biodiesel, consult your Cat dealer).
**Tailpipe greenhouse gas emissions from lower-carbon intensity fuels are essentially the same as traditional fuels.
Financial Solutions to Fit Your Business
You can count on Cat Financial to provide your business with the best finance and extended protection solutions. For 100 years, Caterpillar has been building the world's infrastructure and partnering with independent dealers to drive positive and sustainable change worldwide.
For over 30 years, we have helped our customers succeed through excellence in financial services. We offer finance, lease, and extended protection services for nearly every market Caterpillar and its dealers serve — including heavy and general construction, forestry, mining, marine, industrial, quarry and aggregates, and power generation.
Whether you are looking to finance equipment, acquire working capital, improve cash flow, or protect your investment, we understand your business and can provide the solutions you require.
Putting the Value in Customer Value Agreements
Cat® Customer Value Agreements (CVAs) are easy ownership plans fit to your business needs in order to help extend equipment life and maximize your investment. Whatever your industry, whatever your Cat product — keeping it in excellent condition means more production and lower costs. That’s a CVA.
- What Comes in a CVA? Each CVA offers different elements depending on the industry and Cat product. View the above pages to learn specific CVA details. But for any CVA, you can expect these four areas of ownership value.
- Hassle-free Ownership - CVAs bring together dealer advice, easy parts acquisition, plus options for flexible payment terms.
- Hassle-free Maintenance - Getting the right Genuine Cat Parts delivered to the right place at the right time makes it easier for maintenance to get done. Service options are flexible to meet your needs.
- Security of Expert Dealer Support - Cat CVAs are customized plans that offer troubleshooting, diagnostics and repairs with Genuine Cat Parts. If you need trained technician assistance, there are options for that too!
- Peace of Mind from EQUIPMENT Health Management - You get easy access to monitoring tools with a Cat CVA. Digital tools give you the ability to access important operating parameters for your business anywhere you have an internet connection.
Steady Market Value
Heavy machinery loses its market value over time as it accumulates wear and usage, meaning you can expect a marked decrease in value if you ever try to sell it.
However, the market value of used Cat products is relatively stable, so even if you purchase used equipment, the value tends to remain steady.
When given proper maintenance and care, a new or used Cat machine can help you maximize your productivity and profitability.
If you prefer buying used equipment, shopping the Caterpillar brand is a great option to ensure you get the most out of your investment.
Ask your Cat dealer today about the many services that help you do your work your way.
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