You're eligible to earn once your enrollment is validated by your dealer. Look for your program welcome email confirmation and membership status in the Cat Rewards section of Parts.Cat.com or the Cat® Central app. Create a Member Portal account to view your tier level and account details.
Yes, any qualifying purchases made after you enroll in Cat Rewards will count towards your tier status.
Membership is at the company level, and qualifying activity from all account users contributes to the company's tier status.
Members are encouraged to create an account on our Member Portal, where all the details of the Cat Rewards Program & their account can be viewed and managed. To access the member portal, use your Cat account login credentials. If you do not have a Cat account, create an account at MyCatFinancial.
Qualifying purchases and activities count toward tier status. When a new tier is reached, the Member Representative receives an email with the updated tier status and Cat Credits Tier Reward certificate. Tier status and Cat Credits balance are available in the Member Portal, Parts.Cat.com and Cat Central.
Qualifying parts and service purchases are typically applied to your account and tier status within 3 business days. New machine purchases may take up to 30 days.
If you believe a qualifying transaction is missing, contact Cat Rewards Customer Service at 1-877-373-9567.
Parts (at dealer, Parts.cat.com and the Cat® Central app), services and rebuilds are all qualifying spend categories which count toward your Cat Rewards tier progression.
Click here for more information on Cat Commercial Account
Earn 1% on eligible purchases, up to $10,000 in spend per year, and unlock expanded promotions and earning opportunities that match the machine, parts, and service purchases you already make.
Click here for more information on Cat Credits
Members automatically progress through tiers based on qualifying purchases and activities. Tier status is calculated annually from Jan 1 to Dec 31 and updates automatically when a new tier is reached.
Members may continue to progress to a higher tier by making qualified purchase and activities throughout the year.
Tiers are reviewed annually in February and are based on the previous calendar year’s qualified spend & activities (Jan 1 - Dec 31).
Qualified spend and activities are as follows:
Once your qualified spend or activities elevate you to a new tier, the Member Representative will receive an email notification of their new tier status with their Cat Credits Tier Reward certificate. The new tier status and your Cat Credits balance can be viewed in the Member Portal.
After annual tier evaluations are completed after Feb 1, the Member Representative will receive an email with the company's tier status and Cat Credits certificate. Updated tier status and Cat Credits balance can be viewed in the Member Portal. Please allow up to 5 business days for processing.
Cat Commercial accountholders automatically receive Silver tier status and all associated benefits. They also earn 1% back in Cat Credits on all Cat Commercial Account qualifying purchases, up to $10,000 annually. Learn more about Cat Commercial Account
Some dealers may offer additional benefits to Cat Rewards members at their dealership. Contact your local dealer for more information
At this time, Cat Rewards is available to customers residing in the United States, Canada and Mexico at participating dealers. Please stay tuned for future program updates.
Cat® Credits are an immediate credit discount that can be applied to your next qualifying Cat purchase, including parts and services purchased through your Cat dealer, Parts.Cat.com, or Cat® Central. Learn more about Cat Credits.
Members in Silver tier and above will receive professional tips and product insights in their monthly statement email.
Cat Rewards is a company-level program. All qualifying purchases and activities count toward the company's tier status. The first enrollee becomes the Member Representative and serves as the primary contact, with full earning, redemption and account management privileges. Companies may authorize up to four additional redeemers (five total).
To update the Member Representative or redeemer access, call Cat Rewards Customer Service at 1-877-373-9567.
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